Support

• K

  How to make the initial settings
  • keepcalm

  1
  1
  Posts
  4763
  Views

  No one has replied

• J

  bug?
  • JohnyC

  2
  2
  Posts
  17
  Views

  J

  one more screen... https://gyazo.com/d768923a1f4f7b5867f9130a6e6e132f

• 3

  Reports by position
  • 3duWar

  6
  6
  Posts
  57
  Views

  3

  Good afternoon, I found how to see the hero reports, but is it possible to filter by date or by session? For example, I want to know what my stats were during the week, month, or an interval of days, how can I see this?
  Many thanks for the support

• P

  Running out of memory
  • peanutsnuts

  4
  4
  Posts
  77
  Views

  K

  Logs do not affect the operation of the program. You can disable logging in Configuration->Other Options->Logging. In this case, Hand2Note will only save system logs.

• T

  how to use: create - hands
  • twitchy

  4
  4
  Posts
  55
  Views

  K

  You should drag-n-drop a custom stat from your list of stats into this item. For example:

• D

  H2N doesn't start
  • deletedsin

  2
  2
  Posts
  39
  Views

  K

  I see you already communicate with our support via email.

• P

  Noxes freezing
  • peanutsnuts

  3
  3
  Posts
  58
  Views

  A

  same problem here since i use h2n, very annoying. any other emu that works propery?

• S

  Hand2Note Massively Slowing Down my PokerStars Play
  • Smitty03300

  11
  11
  Posts
  393
  Views

  V

  I have the same problem also...
  I'm anxious for a definitive solution =)

• S

  Pop up not show when put Mouse over stats !
  • SSCrush3r

  2
  2
  Posts
  29
  Views

  

  Try disabling and re-enabling popups.

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• T

  Filtering the hands list
  • twitchy

  2
  2
  Posts
  38
  Views

  K

  There is no way to do it.

• Q

  Range Research: Large Sample Does Not Save to Database.
  • qattack

  2
  2
  Posts
  40
  Views

  K

  Please, provide us with the additional information.

  Enable logging in Configuration -> Other Options -> Logging (You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)

  Reproduce the problem.

  Archive the folder with Hand2Note and send us by email to support@hand2note.com with a link to your message on the forum.

  Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• J

  Range research not working
  • just_a_player

  11
  11
  Posts
  174
  Views

  K

  I want to see a screenshot of your "NL Cash 3-10 max" game types settings in Configuration->Game Types :

• S

  Hero stats
  • Steve698

  10
  10
  Posts
  113
  Views

  

  Hero HUD

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• I

  about starting h2n and can't start database server problem
  • IntuitionLee

  4
  4
  Posts
  73
  Views

  

  Try installing PostgreSQL 9.5

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• S

  Custom Stats Not Showing
  • Smitty03300

  11
  11
  Posts
  192
  Views

  S

  I copy-pasted it to a new pop-up. It works fine now. Problem solved.

• P

  Hud Configuration samples
  • peanutsnuts

  4
  4
  Posts
  68
  Views

  

  We can provide you with a trial period.
  Write us on Skype GT-Pack

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• S

  Is it possible to build only one stat (filter) at the time?
  • steevehetu

  2
  2
  Posts
  33
  Views

  

  Unfortunately it is impossible.

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• B

  How to show one player's stats include all his aliases in reports?
  • Brian

  4
  4
  Posts
  60
  Views

  K

  Currently, there is no way to do it. Perhaps, we will be able to implement it in the next updates.

• B

  Net Won in Reports doesn't match to Net Won in Graphs.
  • Brian

  2
  2
  Posts
  42
  Views

  K

  Could you please send to support@hand2note.com the hand history sample where we can see the problem along with some screenshots?

• R

  Still laggy on Winamax after PC-Upgrade..
  • riqu

  8
  8
  Posts
  215
  Views

  R

  I've found out that, if i kill all popups - its not lagging anymore.

  I've got a super big hud with lot of popups, but it can be the solution, to play without popups.. ;/

  so maybe witht his information the team could give me some advice?!