Support

• K

  Online support
  • keepcalm

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  1
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  2302
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  No one has replied

• K

  How to make the initial settings
  • keepcalm

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  1
  Posts
  13393
  Views

  No one has replied

• K

  Migrating from HEM3 - ipoker hands are not imported
  • kardashian

  5
  5
  Posts
  26
  Views

  

  Hi, try to order a handhistory from the poker room support.

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• H

  Flash & regular spins HUD
  • hypered

  2
  2
  Posts
  18
  Views

  

  If there is no PS icon, it means that it is forbidden there.

• L

  Rebuy and Bountys not counted on Winamax.fr
  • L'Exalté

  9
  9
  Posts
  67
  Views

  

  Can you please send a text of such hands here?

• T

  Replay Hero Hole Card WPN
  • totheriver

  4
  4
  Posts
  70
  Views

  

  Can you please send a text of such hand here?

• J

  bet and win %
  • JohnyC

  13
  13
  Posts
  45
  Views

  K

  You should add your created stat( Bet RIver) in your HUD/Popup and rebuild statistics

• J

  site rake problem
  • JohnyC

  2
  2
  Posts
  22
  Views

  

  Change the stat to 0.9-pot, rebuild statistics and check if it helps.

• M

  This topic is deleted!
  • maxsteinneto

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  1
  Posts
  3
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  No one has replied

• J

  popup question
  • JohnyC

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  6
  Posts
  38
  Views

  J

  fixed that by removing those stats from HUD and adding them again

• R

  HUD anchor is different on every table
  • rapand

  2
  2
  Posts
  73
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  @rapand You can reset hud positions.

  Please close Hand2Note and remove the file HudDeltas.cg or HudPositions.cg that is located in the folder C:\Program Files\Hand2Note\Config by default. After that open Hand2Note, sit at one table and wait for HUD to adjust automatically. After that you can move the panels to where you need them by holding right-click on the panel and dragging it.

  Don’t open more than one table when arranging HUD for the first time.
  Please note that your HUD consists of many different tables with different display conditions, then you need to place all these tables (as they appear) in the correct places by mouse. Only after that, they will appear where it is necessary.

• M

  export marked hands
  • Mastermind8

  4
  4
  Posts
  100
  Views

  

  Hi

  http://hand2note.com/Help/pages/ExportAndMoving/HandHistories/

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• M

  Winamax Hud not steadily visible
  • Mastermind8

  3
  3
  Posts
  124
  Views

  M

  It does not work on wnmx because the software(old pro version- not longer available) was expired. I added edge add-on and now it works on winamax, too.

• N

  FishsPoker/UUpoker issue
  • Nodeloco

  5
  5
  Posts
  300
  Views

  N

  Hi there. More than 40 days waiting for a solution for this simple thing but nothing happens. I´m paying a yearly subscription to use chinesse app (and is not cheap at all compared with other popular softwares) and i can´t use the product properly. Only hands on UTG and CO are tracked because of the hide card anticollusion thing so i can´t even analice my game. But no one do anything here. Hope you guys can solve it soon

• W

  Mistakes between actual profit and expected value
  • wxtoxic

  7
  7
  Posts
  197
  Views

  K

  Unfortunately, Hand2Note doesn't support PartyPoker

  At the moment you can import hands manually but winnings and EV may be incorrect.
  Perhaps, we will be able to fix it in the future.

• W

  This topic is deleted!
  • wxtoxic

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  1
  Posts
  4
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  No one has replied

• J

  Hero do not highlight in hud. Hero cards not display when action fold before river.
  • James_Zhi

  3
  3
  Posts
  147
  Views

  K

  Please send the hand history sample where we can see the problem to our support via email support@hand2note.com

• A

  importing DataBase with ignition hands in it
  • Akiba11

  2
  2
  Posts
  67
  Views

  

  You can try to convert it to Pokerstars format. The original Ignition format is not supported.

• J

  pokerking asia
  • jaehoon326

  4
  4
  Posts
  212
  Views

  

  The latest update for PKA module 1.0.0.9 should bypass the bugged loading screen on LDplayer 3 and HUD should display on this emulator.
  We're working on adding LDPlayer 4 and other emulators to our supported list in future. The first room to work with Hand2Note on LDPlayer 4 - PokerBros - received an update yesterday. Soon we'll add other rooms

• I

  Stats don't show
  • idbb1

  3
  3
  Posts
  90
  Views

  

  After adding any stats to hud or popup - you need to rebuild stats https://hand2note.com/Help/pages/RebuildingStats/