Support

• J

  Range research doens't exclude tournament hands
  • Jesper8

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  You should just import your hand histories into the new database.

  Notes are not stored in the database. They are stored separately in the folder Nand2Note/Notes

• V

  Small numbers in the pop ups
  • vjp

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  V

  Ok, thanks

• P

  Building data really really slow
  • padizo

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  I see you already communicate with our support via email.

• J

  Dynamic stat
  • juanma1331

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  You need to use StarsHelper or StarsCaption on PokerStars and PartyCaption on Party/Bwin:

  FAQ. Supported Poker Rooms

• P

  Zoom + Cash
  • Pike

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  Just leave a checkbox in Configuration->Game Types unmarked:

• J

  mass data
  • jnm1007

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  You can specify some conditions to exclude Hero. For example:

• J

  syntax foe btn call range vs co open
  • jnm1007

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  First of all, you need to learn how to create your own stats using our Stats Editor:

  Creating custom statistics in Hand2Note

  Also, you need to understand what additional statistics the Hand2Note calculates automatically for every stat:

  Stat Info - additional statistics on stat

  In order to see what the range of BTN call vs CO open, you should create a stat with the necessary filters in Stats Editor . For example:

  After you have created all the desired stats, add them to your Popup and rebuild statistics:

  Then you can use that Popup to build a Range Research report.

• O

  Player Names with weird caracters
  • oddzelot

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  It is necessary to compare the original hand histories

• J

  Hero HUD
  • juanma1331

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  Currently, there is no way to display HUD for Hero. It will be implemented in the future.

• C

  Add filters?
  • cobrasas

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  You have already received a reply by email.

• K

  Adding bet sizing options in pop up
  • karen86

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  karen86 said:

  I created the new sizing in Configuration -> Pop up stats -> Bet >sizings but how do I now add it to the pop up with the other ones?

  You should rebuild your statistics after that:

• S

  Different % for stat
  • steuk33

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  You should ask about it the creator of these stats.

• S

  dont show stats when.....
  • steuk33

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  You should create the stat and substitute it in Display Conditions:

• S

  how can i create XR hud
  • star7276

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  Creating custom statistics in Hand2Note

• D

  French Ipoker
  • DeposeSpew

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  A

  DeposeSpew said:

  <player chips="€118.02" dealer="0" win="€6" name="FedorHolz" bet="€10" seat="6"/>

  Hand history provides incorrect data. Player "yamib" posted small blind and then open raised to 3.5$. Player "FedorHolz" posted big blind and raised to 10$ and "yamib" folded. So, "FedorHolz" got 6.5$ returned bet winning 7$ pot and 3.5$ was his clear profit in this hand. Hand history from other side provides data that "FedorHolz" won 6$ which can't be neither pot won nor actual profit in hand.

  We are not going to fix it. Because it is uncertain how to calculate winnings in this situation and it is a problem of a specific IPoker client. This issue should be fixed by IPoker. Probably PT4 calculates it wrong supposing that amount under "win" attributes equals pot won without returned bet. However, maybe I am wrong and PT4 found a way to calculate winnings in this situation and solved the problem that rake paid by each player is not mentioned in hand history.

• V

  How to make a quick note ?
  • victor

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  Thanks for your help!

• C

  error message
  • Chrisso

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  It seems that there was some failure in your database server

• S

  This topic is deleted!
  • steuk33

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  No one has replied

• H

  Is possible to check...
  • Hotdog6969

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  Unfortunately, there is no way to do it.

• G

  winamax.fr compatibility and strange bugs
  • giveatry

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  year even when clicking the R button it doesn't work .. I will send you some report if i have time ,
  hope hand2note will be winamax compatible one day ,

  regards