Support

• P

  HUD shows wrong positions if play sits out or leaves game
  • pokercoach

  7
  7
  Posts
  1829
  Views

  P

  Positions are determined based on the history of the last hand, so if someone went into a sit-out, then the positions will be correctly determined only with the next hand if you don't use additional software like StarsHelper.

  i use starshelper, as well as 888caption and table tamer. do all of those programms distrace H2N in the same way?

• C

  Stat big blind and M
  • chatomon

  3
  3
  Posts
  947
  Views

  C

  Ok thanks

• H

  Database transfer
  • h2o

  2
  2
  Posts
  995
  Views

  K

  FAQ. Database

• L

  Am i forced to clear stats/build stats all the time ?
  • lilxam

  3
  3
  Posts
  1283
  Views

  L

  Ok i will do this thank you

• S

  mpn tools not detected
  • steuk33

  13
  13
  Posts
  3734
  Views

  K

  We have not additional information yet.

• J

  This topic is deleted!
  • jnm1007

  1
  1
  Posts
  9
  Views

  No one has replied

• N

  dinamique Hud in Ipoker.fr
  • Nolamer

  2
  2
  Posts
  811
  Views

  K

  Please, provide us with the additional information.

  Enable logging in Configuration -> Other Options -> Logging (You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.) Reproduce the problem Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• C

  hands counter prblem
  • csafischer

  5
  5
  Posts
  1342
  Views

  C

  thank you very much
  i'll try it tonight

• H

  PFR stat definition
  • h2o

  1
  1
  Posts
  577
  Views

  No one has replied

• D

  Where is the documentation?
  • Douggyfr3sh

  3
  3
  Posts
  1177
  Views

  K

  Thank you for your comments. Our team is constantly working on improving the product including documentation. Recently, the manual has been drastically refined and replenished with new video. We will continue to improve it constantly in the future.

• D

  Creating a Hero Only HUD
  • Douggyfr3sh

  4
  4
  Posts
  1410
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  K

  Yes, it will be added in the future.

• M

  [microgaming] hud and hand import problems
  • m1m1m1

  11
  11
  Posts
  3050
  Views

  M

  email sent!

• B

  99 in all new stats
  • bat

  4
  4
  Posts
  1291
  Views

  K

  Please archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum

• P

  Hide hud if player folded not working on ipoker/888
  • pokercoach

  4
  4
  Posts
  1140
  Views

  K

  The issue is under investigation in our development department.

  Currently you can use 888Caption2 on 888 and iPoker Tools on iPoker Network to solve this problem.

• Z

  How I can export my HUD?
  • zydor

  2
  2
  Posts
  707
  Views

  K

  FAQ. Moving Config

• B

  Interested in working together on range research ?
  • Bay

  1
  1
  Posts
  449
  Views

  No one has replied

• P

  Reg Fish Definition not working
  • pokercoach

  6
  6
  Posts
  2064
  Views

  K

  Please, try to rebuild your database:

• D

  Board filter X 5-2 5-2
  • drventure

  3
  3
  Posts
  702
  Views

  K

  http://forum.hand2note.com/topic/401/3-4-5-6-highcards-on-hand-strenght-tab

• P

  Stats dont show up
  • pokercoach

  9
  9
  Posts
  2613
  Views

  P

  I have the same problem when playing on microgaming. I use tha planetconverter , and appear to have set everything up according to instructions . However the table still looks like thjis even though i havee several hands on each player .https://gyazo.com/0b2467dd5b8a007423b02e3dcf313e4b

  Suggestions??

• J

  HUD problem in MTTs (not SNGs) on 888poker
  • Jaunais

  3
  3
  Posts
  1555
  Views

  Z

  Do you have already a sulution? HUD is wrong for exactly 1 Position to the left .