Support

• J

  Custom stats not displayed on HUD
  • Jurik

  3
  3
  Posts
  977
  Views

  J

  I was only clicking on "Build Stats", not "Clear Stats". It seems to work properly now.

  Thank you.

• C

  Opportunities depends on filter
  • Chrisso

  7
  7
  Posts
  1777
  Views

  C

  I shared a folder on dropbox and invited you via email.

• M

  Is there any way to reset HUD table position
  • mergodon

  2
  2
  Posts
  675
  Views

  K

  It is necessary to check HUD settings in each case.

• K

  Easy hand marking
  • kingLeon

  2
  2
  Posts
  934
  Views

  K

  There is no such option.

• J

  Coloring
  • JMTeach

  2
  2
  Posts
  615
  Views

  K

  The colors are determined by the settings of Popup that you use for this report. You can check the Popup settings inside Popup Editor

• H

  Need help setting this up
  • hp33604

  2
  2
  Posts
  803
  Views

  G

  This might help you:
  http://forum.hand2note.com/topic/151/how-to-make-the-initial-settings

• M

  Supporting pokerstars.eu and pokerstars.fr at the same time
  • mergodon

  9
  9
  Posts
  3459
  Views

  M

  thx appriciate

• T

  Can't connect to postgresql server
  • tzampa

  7
  7
  Posts
  2941
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  K

  tzampa said:

  Well, i did it and hud still don't work.

  How to make the initial settings

• C

  HUD don't show up in Reports
  • Chrisso

  3
  3
  Posts
  1143
  Views

  C

  What do you mean? Is HUD not displayed when you bring replayer pressing the symbol R in the Hand View?
  

  I just was on the "play"-icon and not on the symbol R. Now i see the HUD.

  Thx!

• P

  Support for 4k resolution?
  • PandaLife

  2
  2
  Posts
  897
  Views

  K

  Change the size of text and other items on your screen by choosing Smaller(100%) option (Control Panel --> Display)

• O

  Pooling databases
  • olavfo

  2
  2
  Posts
  1016
  Views

  K

  You can not assign two heroes simultaneously in Han2Note.

• P

  Exclude player from Range Research
  • pokermonies

  2
  2
  Posts
  772
  Views

  K

  Range Research maps out the pool's weighted average ranges and Hero stats are not included.

• V

  H2N losing entire sessions hands/stats
  • Villeroi

  2
  2
  Posts
  777
  Views

  K

  Villeroi said:

  You can respond in russian :D Thanks

  If you prefer a Russian-speaking support, you can use the Russian forum:
  http://forumru.hand2note.com/

• Z

  HUD not showing everyones stats..
  • zenda

  7
  7
  Posts
  2986
  Views

  K

  If you have installed last version of Hand2Note(3.1.14.2) and done all initial settings but problem still exists :

  Enable logging in Configuration -> System -> Logging
  Play several hands
  Make screenshots where we can see the problem. Titles of the tables and local time on your PC should be visible on screenshots.
  Archive folder with Hand2Note and send us together with screenshot on email support@hand2note.com with the link to your message on the forum.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• M

  No HUD
  • MisterNick

  8
  8
  Posts
  3285
  Views

  K

  If you have installed last version of Hand2Note(3.1.14.2) and done everything above but problem still exists :

  Enable logging in Configuration -> System -> Logging
  Play several hands
  Make screenshots where we can see the problem. Titles of the tables and local time on your PC should be visible on screenshots.
  Archive folder with Hand2Note and send us together with screenshot on email support@hand2note.com with the link to your message on the forum.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• K

  range research errors?
  • kenaces

  4
  4
  Posts
  1472
  Views

  K

  I never said about all stats. I only said about the stat on your screenshot.
  Just try to change opportunities number for substitution to a larger number (10000, for example):
  

• K

  Where is wrong
  • K-learn

  2
  2
  Posts
  989
  Views

  K

  The expression is correct. Make sure, you have correctly copied the name of your stats in the arguments of functions.

• K

  What is the difference between these three kinds of data?
  • K-learn

  2
  2
  Posts
  968
  Views

  G

  K-learn said:

  filters
  badges
  expression stats

  filters - almost equal to basic stats in other tracker software
  badges - hm its bagde - graphical eliment that appears when certain conditions met, could be several conditions (for example stat x>60 stat y>55)
  expression stats - its stats that made from other stats by using some formula, like x+y = expression stat A. Formula can contain several parametrs not just + or -.

• K

  range research questions
  • kenaces

  21
  21
  Posts
  7350
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  K

  email sent

• G

  Change size of badges
  • gambler

  2
  2
  Posts
  1057
  Views

  K

  You can enable HUD scaling mode in Configurator->HUD :
  

  In addition, you can increase the font size for text badges.