In this case, try to proceed with full reinstallation:
Check that you have installed all latest updates for Windows
Remove your database. By default, it is located in the next folder:
C:\Users\ <YourUsername>\AppData\Roaming\Hand2Note\h2ndb
If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:
FAQ. Moving Config
Uninstall Hand2Note. After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).
Install the latest version of Hand2Note for PokerMaster:
http://hand2note.com/
Register your license key in Configuration->Other Options->License
Then, run Hand2Note in the default configuration and check whether the issue persists.
