Support

• P

  HUD shows wrong positions if play sits out or leaves game
  • pokercoach

  7
  7
  Posts
  403
  Views

  P

  Positions are determined based on the history of the last hand, so if someone went into a sit-out, then the positions will be correctly determined only with the next hand if you don't use additional software like StarsHelper.

  i use starshelper, as well as 888caption and table tamer. do all of those programms distrace H2N in the same way?

• C

  Stat big blind and M
  • chatomon

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  3
  Posts
  213
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  C

  Ok thanks

• H

  Database transfer
  • h2o

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  2
  Posts
  203
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  K

  FAQ. Database

• L

  Am i forced to clear stats/build stats all the time ?
  • lilxam

  3
  3
  Posts
  277
  Views

  L

  Ok i will do this thank you

• S

  mpn tools not detected
  • steuk33

  13
  13
  Posts
  1266
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  K

  We have not additional information yet.

• J

  This topic is deleted!
  • jnm1007

  1
  1
  Posts
  9
  Views

  No one has replied

• N

  dinamique Hud in Ipoker.fr
  • Nolamer

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  2
  Posts
  158
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  K

  Please, provide us with the additional information.

  Enable logging in Configuration -> Other Options -> Logging (You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.) Reproduce the problem Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• C

  hands counter prblem
  • csafischer

  5
  5
  Posts
  290
  Views

  C

  thank you very much
  i'll try it tonight

• H

  PFR stat definition
  • h2o

  1
  1
  Posts
  143
  Views

  No one has replied

• D

  Where is the documentation?
  • Douggyfr3sh

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  3
  Posts
  261
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  K

  Thank you for your comments. Our team is constantly working on improving the product including documentation. Recently, the manual has been drastically refined and replenished with new video. We will continue to improve it constantly in the future.

• D

  Creating a Hero Only HUD
  • Douggyfr3sh

  4
  4
  Posts
  255
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  K

  Yes, it will be added in the future.

• M

  [microgaming] hud and hand import problems
  • m1m1m1

  11
  11
  Posts
  617
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  M

  email sent!

• B

  99 in all new stats
  • bat

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  4
  Posts
  333
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  K

  Please archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum

• P

  Hide hud if player folded not working on ipoker/888
  • pokercoach

  4
  4
  Posts
  236
  Views

  K

  The issue is under investigation in our development department.

  Currently you can use 888Caption2 on 888 and iPoker Tools on iPoker Network to solve this problem.

• Z

  How I can export my HUD?
  • zydor

  2
  2
  Posts
  179
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  K

  FAQ. Moving Config

• B

  Interested in working together on range research ?
  • Bay

  1
  1
  Posts
  143
  Views

  No one has replied

• P

  Reg Fish Definition not working
  • pokercoach

  6
  6
  Posts
  422
  Views

  K

  Please, try to rebuild your database:

• D

  Board filter X 5-2 5-2
  • drventure

  3
  3
  Posts
  201
  Views

  K

  http://forum.hand2note.com/topic/401/3-4-5-6-highcards-on-hand-strenght-tab

• P

  Stats dont show up
  • pokercoach

  9
  9
  Posts
  533
  Views

  P

  I have the same problem when playing on microgaming. I use tha planetconverter , and appear to have set everything up according to instructions . However the table still looks like thjis even though i havee several hands on each player .https://gyazo.com/0b2467dd5b8a007423b02e3dcf313e4b

  Suggestions??

• J

  HUD problem in MTTs (not SNGs) on 888poker
  • Jaunais

  3
  3
  Posts
  243
  Views

  Z

  Do you have already a sulution? HUD is wrong for exactly 1 Position to the left .