Here is the solution....almost 1 year old and we still waiting to fix it.
The missing hands caused by H2N marks some hands as duplicated hand, so it skiped these imports.
H2N detects all hands as duplicated which hands were dealt to hero at the same second.
For example Hero plays 2 table at the same time and he gets
18/01/2018 14:57:08 AA at Table 1 and he also gets
18/01/2018 14:57:08 22 at Table 2
H2N detect this as duplication (because these hands gets the same Hand ID) and import only 1 hand from this 2 sample.
As I saw on the russian forum there is a beta version wich suppose to fix this, but I don't know when the beta phase close and the version goes to public.
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Send us the hand history sample where we can see the problem
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