Bug Reports

• K

  How to reset Game Types and rebuild statistics
  • keepcalm

  1
  1
  Posts
  599
  Views

  No one has replied

• K

  How to send a bug report
  • keepcalm

  1
  1
  Posts
  1791
  Views

  No one has replied

• B

  H2N running poorly with AMD CPU
  • blackbiteur

  1
  1
  Posts
  2
  Views

  No one has replied

• C

  Reporting winnings incorrectly
  • cicciopasticcio

  1
  1
  Posts
  4
  Views

  No one has replied

• U

  HUD stop working on WPN
  • ultimateturn

  13
  13
  Posts
  987
  Views

  T

  @keepcalm
  So I should reinstall even if I installed it for the first time 3 days ago? How does that make sense?

• L

  Crash when opening configuration
  • lilxam

  3
  3
  Posts
  50
  Views

  L

  Hi, that's what I do.
  Basically I have a base report in a tab, and then I mass clone the whole tab. And when I reach a certain amount of tabs the issue happens.
  Everything works well except when I open configuration H2N crashes.

• L

  Party poker hands wrong results
  • lilxam

  4
  4
  Posts
  54
  Views

  L

  Ok well we are talking about a major poker site so I think you have to support it. Hand histories can be downloaded now so I would like to be able to track my results and review my game.
  If you can retrieve hand histories from an emulated Chinese poker app I think reading a hand history file should not be too complicated.

  I hope you'll fix this.
  Thanks.

• L

  Missing occurences
  • lilxam

  2
  2
  Posts
  30
  Views

  

  Hi,

  Update the program to the latest version

  Go to: Configuration (F12) / Game Types and click “Reset to default”, then re-configure and click Clear and Build stats in the main program window.

  In Configuration/ Auto Import, you need to specify the folder in which the hand history is saved.

  --------------------------------------
  

• B

  Hand2Note freezing Windows sometimes when table closes
  • baz2N

  4
  4
  Posts
  169
  Views

  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch

• C

  ACR Hero hands not showing
  • CorrectSide

  7
  7
  Posts
  240
  Views

  K

  http://forum.hand2note.com/topic/2010/online-support

• R

  Ipoker + hud
  • rod13z

  5
  5
  Posts
  475
  Views

  F

  Has anyone any issues on ipoker with net results of tournaments? I played a session yesterday and it showed my ROI as -100% when it wasnt

• T

  BetOnline Rake
  • tmanto

  5
  5
  Posts
  158
  Views

  K

  Please send the hand history sample to our support via email or live chat

• W

  No more stat IDs
  • w34z3l

  3
  3
  Posts
  142
  Views

  W

  I tried reinstall and adding files slowly from scratch before posting.

  Seems there is an upper limit on the number of definitions that H2N will run with, and it's possibly below the 65k limit implied by the error message.

  Alternative is that a bad stat is causing the crash (rather than volume of stats). Or it could be volume of stats within an individual folder rather than overall volume of stats.

  In the past my mind would have boggled at the thought of one stat crashing the entire application, but I've already managed proof of concept for other similar bugs where one small change can destroy the entire application.

  So not really sure what to believe at this stage.

• P

  report between specific dates
  • plataxis

  2
  2
  Posts
  92
  Views

  K

  plataxis said:

  Hello,

  If I ask a report between "specific dates" 01.04.2020 and 30.04.2020, it changes the end date to 01.05.2020.

  01.05.2020 is not included in your report. It just shows the upper bound of the date range. Specific dates remain unchanged.

• I

  Hand2Note stopped working after PokerBaazi client update
  • iFloat

  2
  2
  Posts
  116
  Views

  K

  https://www.hand2note.com/Help/pages/Troubleshooting/HUDIsNotDisplayed/

• Q

  Hand2Note not working
  • QUbeeez

  2
  2
  Posts
  203
  Views

  

  Hi,

  http://hand2note.com/Help/pages/Troubleshooting/Reinstallation/

  --------------------------------------
  

• K

  Critical error
  • Kira

  3
  3
  Posts
  188
  Views

  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch

• B

  Hand2Note won't start after creating a new database
  • baz2N

  2
  2
  Posts
  157
  Views

  

  Move this folder "h2ndb" (C:\Users\Rus\AppData\Roaming\Hand2Note) temporarily somewhere and run the program.

  --------------------------------------
  

• F

  888Poker problem with rake
  • FlippyV

  3
  3
  Posts
  163
  Views

  F

  Okay, so it is a known, common problem and not an abnormality?
  That is good to know. :) Best of luck for the fix.

• J

  Hand History in text format still showing players' nicknames.
  • Joe11

  2
  2
  Posts
  137
  Views

  K

  Click GET LINK and then tick "Hide Real Nicknames"