Bug Reports

• K

  How to reset Game Types and rebuild statistics
  • keepcalm

  1
  1
  Posts
  1054
  Views

  No one has replied

• K

  How to send a bug report
  • keepcalm

  1
  1
  Posts
  2520
  Views

  No one has replied

• U

  Session cash missing hands
  • Ultras10_96

  2
  2
  Posts
  17
  Views

  

  Please check auto import settings:

• I

  888 Snap "hud" (only the nick and notes)
  • isilium

  8
  8
  Posts
  1302
  Views

  G

  Preoblem solved. Is necessary to uncheck "Send data to hand2note" in 888Caption

• W

  Session Cash Reports Error
  • wapetry

  2
  2
  Posts
  28
  Views

  K

  PLO5 bug on PPPoker will be fixed in the next updates, our team is working on it.

• C

  Starting Error: Downloading and installing auto update
  • Charles

  2
  2
  Posts
  26
  Views

  

  ValS said:

  Hello.
  Servers are online and there are no connection issues on our side. Automatic updates must be downloaded, so if it's stuck, try using a different internet connection like mobile internet or VPN just to start H2N.

  --------------------------------------
  

• F

  Error in my stats
  • fitipaldiwin

  2
  2
  Posts
  41
  Views

  

  Follow this guide https://hand2note.com/Help/pages/Troubleshooting/HUDIsNotBeingUpdated/

• D

  Game Types divided but only counts one
  • daniarbelo7

  2
  2
  Posts
  39
  Views

  K

  It is issue with Euro tables, our development team already working on a fix.

• V

  currency change error
  • vito722

  2
  2
  Posts
  64
  Views

  K

  You can see only the original currency in Hand View format Try to adjust the exchange rate.
• F

  H2N Crashes
  • FTW17

  12
  12
  Posts
  500
  Views

  

  Please, send your Config with this HUD profile to support@hand2note.com , I will check it.

• I

  Winnings issue
  • Intermerda

  5
  5
  Posts
  230
  Views

  

  Yes, it is issue with Euro tables, our development team already working on a fix.

• I

  Ipoker issue
  • Intermerda

  3
  3
  Posts
  120
  Views

  

  Hi,

  https://www.gthud.com/faq_help/1/en/topic/troubleshooting

  --------------------------------------
  

• U

  HUD stop working on WPN
  • ultimateturn

  26
  26
  Posts
  4205
  Views

  K

  http://forum.hand2note.com/topic/1577/nand2note-3-3-1-21

• R

  Hide HUD if player folded partypoker (pmu fr + partycaption)
  • rastabast

  3
  3
  Posts
  207
  Views

  R

  OK so why this ?
  

  and why am I using it perfectly with or without partycaption ?

• B

  WPN Blitz Hud Freeze
  • Berri_Pork

  2
  2
  Posts
  152
  Views

  

  Please record logs according to these instructions
  http://www.hand2note.com/Help/pages/Troubleshooting/ProvidingLogs/

• H

  h2n can't handle players' names with non-english alphabet letters or special characters
  • h2nuser1

  8
  8
  Posts
  707
  Views

  

  Hi, http://forum.hand2note.com/topic/2010/online-support

  --------------------------------------
  

• M

  h2n cant work on pokertime
  • martin0168

  4
  4
  Posts
  304
  Views

  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch

• 2

  Unsupported game (Badugi) on Pokerstars read as NLH by H2N
  • 2rx

  7
  7
  Posts
  568
  Views

  2

  @gt-hud If you had read any of what I wrote, I am not expecting these games to be supported. The problem is that they mess up the stats for other games because they are being read as games that they are not. This messes up my overall stats and makes some features of the program absolutely useless. Logically, if those games are unsupported, the program shouldn't be looking at those hand histories at all.

• K

  h2n replayer error
  • kems01

  5
  5
  Posts
  469
  Views

  K

  http://forum.hand2note.com/topic/1754/how-to-reset-game-types-and-rebuild-statistics

• R

  BUG AT NET WON DATABASE
  • Renan Minardi

  2
  2
  Posts
  262
  Views

  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch