Bug Reports

• K

  How to reset Game Types and rebuild statistics
  • keepcalm

  1
  1
  Posts
  1049
  Views

  No one has replied

• K

  How to send a bug report
  • keepcalm

  1
  1
  Posts
  2513
  Views

  No one has replied

• U

  Session cash missing hands
  • Ultras10_96

  1
  1
  Posts
  2
  Views

  No one has replied

• I

  888 Snap "hud" (only the nick and notes)
  • isilium

  8
  8
  Posts
  1291
  Views

  G

  Preoblem solved. Is necessary to uncheck "Send data to hand2note" in 888Caption

• W

  Session Cash Reports Error
  • wapetry

  2
  2
  Posts
  20
  Views

  K

  PLO5 bug on PPPoker will be fixed in the next updates, our team is working on it.

• C

  Starting Error: Downloading and installing auto update
  • Charles

  2
  2
  Posts
  26
  Views

  

  ValS said:

  Hello.
  Servers are online and there are no connection issues on our side. Automatic updates must be downloaded, so if it's stuck, try using a different internet connection like mobile internet or VPN just to start H2N.

  --------------------------------------
  

• F

  Error in my stats
  • fitipaldiwin

  2
  2
  Posts
  36
  Views

  

  Follow this guide https://hand2note.com/Help/pages/Troubleshooting/HUDIsNotBeingUpdated/

• D

  Game Types divided but only counts one
  • daniarbelo7

  2
  2
  Posts
  37
  Views

  K

  It is issue with Euro tables, our development team already working on a fix.

• V

  currency change error
  • vito722

  2
  2
  Posts
  62
  Views

  K

  You can see only the original currency in Hand View format Try to adjust the exchange rate.
• F

  H2N Crashes
  • FTW17

  12
  12
  Posts
  497
  Views

  

  Please, send your Config with this HUD profile to support@hand2note.com , I will check it.

• I

  Winnings issue
  • Intermerda

  5
  5
  Posts
  227
  Views

  

  Yes, it is issue with Euro tables, our development team already working on a fix.

• I

  Ipoker issue
  • Intermerda

  3
  3
  Posts
  117
  Views

  

  Hi,

  https://www.gthud.com/faq_help/1/en/topic/troubleshooting

  --------------------------------------
  

• U

  HUD stop working on WPN
  • ultimateturn

  26
  26
  Posts
  4184
  Views

  K

  http://forum.hand2note.com/topic/1577/nand2note-3-3-1-21

• R

  Hide HUD if player folded partypoker (pmu fr + partycaption)
  • rastabast

  3
  3
  Posts
  202
  Views

  R

  OK so why this ?
  

  and why am I using it perfectly with or without partycaption ?

• B

  WPN Blitz Hud Freeze
  • Berri_Pork

  2
  2
  Posts
  150
  Views

  

  Please record logs according to these instructions
  http://www.hand2note.com/Help/pages/Troubleshooting/ProvidingLogs/

• H

  h2n can't handle players' names with non-english alphabet letters or special characters
  • h2nuser1

  8
  8
  Posts
  700
  Views

  

  Hi, http://forum.hand2note.com/topic/2010/online-support

  --------------------------------------
  

• M

  h2n cant work on pokertime
  • martin0168

  4
  4
  Posts
  301
  Views

  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch

• 2

  Unsupported game (Badugi) on Pokerstars read as NLH by H2N
  • 2rx

  7
  7
  Posts
  566
  Views

  2

  @gt-hud If you had read any of what I wrote, I am not expecting these games to be supported. The problem is that they mess up the stats for other games because they are being read as games that they are not. This messes up my overall stats and makes some features of the program absolutely useless. Logically, if those games are unsupported, the program shouldn't be looking at those hand histories at all.

• K

  h2n replayer error
  • kems01

  5
  5
  Posts
  467
  Views

  K

  http://forum.hand2note.com/topic/1754/how-to-reset-game-types-and-rebuild-statistics

• R

  BUG AT NET WON DATABASE
  • Renan Minardi

  2
  2
  Posts
  260
  Views

  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch