Please, provide us with additional information.
Enable logging in Configuration -> Other Options -> Logging (Please remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)
Reproduce the problem
Archive the folder with Hand2Note and send to us by email to email@example.com or to our live chat support in the lower right corner of our website:
Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.
You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB