Bug Reports

• R

  Changing main currency is not OK in all screens
  • rg701653

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  R

  Reports -> Cash -> Graph Reports -> Tournaments -> Graph Sessions -> Cash -> Graph

  Can you fix it please ?

  We will forward the issue to our development department.

  Hi,

  Any update about these issues ?

• R

  Wrong results in Sessions
  • rg701653

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  5
  Posts
  612
  Views

  R

  Hi,

  Any update about these issues ?

• 

  Error in CL-OOP Flop-Donk Turn-Donk
  • Mattias

  4
  4
  Posts
  350
  Views

  

  In next update we will add an option "First raise on street", which will help to exclude 3bet pots from this stat.

• 

  Cant scroll in Expression Stats Editor
  • Mattias

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  2
  Posts
  225
  Views

  

  Thank you for the report. We reproduced the problem and forward the issue to our development team.

  We will fix it in the next updates.

• H

  This topic is deleted!
  • hanz123

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  Posts
  3
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  No one has replied

• U

  RR iso wrong stat?
  • urb

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  Posts
  381
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  U

  The reason I'm asking is because the stat shows "0" over huge sample, which can't be right.

• J

  Range Research error msg when building new report
  • Jaunais

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  2
  Posts
  243
  Views

  K

  Please, provide us with the additional information.

  Enable logging in Configuration -> Other Options -> Logging Reproduce the problem Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum. Please, describe the sequence of actions that lead to the error

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• H

  Weird results in FullRing Pstars
  • Hotdog6969

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  5
  Posts
  567
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  H

  Please, try to rebuild your database. You can create new database in Configurator-->Database:
  

  First, import a handhistory from your own database, and only then a data-mining handhistory (if you use it)

  Thats difficult because its a big database , anyways if the only possible order to import properly is importing our handhistory and then the data-mining that seems to be a bug :(

• U

  Stuck on "Connecting to server"
  • urb

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  5
  Posts
  489
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  K

  http://forum.hand2note.com/topic/272/stuck-on-connecting-to-server/9

• R

  [v3.1.16.1] Can't import hands history folder for Winamax
  • rg701653

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  7
  Posts
  915
  Views

  R

  Last question : when using auto-import, I saw that you didn't backup summary files. You don't use them or don't backup them ? Why ?

  Because with Winamax room, the final amount won is in the summary file and I think that H2N isn't able to get it and so miscalculates the "Net Won".

• D

  No reg/fish categorization on Pokerstars
  • dirk_diggler

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  2
  Posts
  302
  Views

  K

  The issue is under investigation now:
  http://forum.hand2note.com/topic/199/hud-reg-fish-at-partypoker-fastforward-doesnt-switch-properly

• O

  Issue with Range Research on big (16M) database
  • olavfo

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  12
  Posts
  1225
  Views

  K

  Thank you for the information.

• M

  Report Sheet unavailable...
  • Mike_Modano

  4
  4
  Posts
  411
  Views

  M

  Dear,

  Problem solve, creating a new database....

  Regards,

• T

  Challenges using the forums with Firefox
  • tob04

  2
  2
  Posts
  318
  Views

  K

  I respond to your post with Firefox. Try to update your browser.

• T

  Not seeing entire hand grid
  • tob04

  3
  3
  Posts
  448
  Views

  T

  thanks this helped!

• T

  Issue with Pokerstars.eu tournament hands
  • tob04

  2
  2
  Posts
  291
  Views

  K

  We know about the issue with Beat The Clock Tournaments. Our programmers are working to resolve it.

• Z

  Not working on windows 7 64 ?
  • zord

  9
  9
  Posts
  839
  Views

  Z

  i sent it with dropbox, thanks for help i hope to find a solution

• P

  Crash every 2 min
  • Papoye

  2
  2
  Posts
  269
  Views

  K

  Please, follow next steps:

  Check that you have installed all the latest updates for Windows

  Check that you have installed Microsoft.NET Framework 4.6

  Uninstall Hand2Note.

  Delete all program files from the
  install directory (default folder is located in C:\Program Files\Hand2Note).

  Reinstall Hand2Note.

  Then, run Hand2Note as administrator and check whether the issue persists.

• H

  BUG in WPN
  • Hotdog6969

  2
  2
  Posts
  271
  Views

  K

  Please, update Hand2Note up to version 3.1.16.13

• O

  This topic is deleted!
  • olavfo

  1
  1
  Posts
  18
  Views

  No one has replied