Bug Reports

• C

  Safe Shut down, for ever
  • czapskino

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  294
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  Do you have enough free space on your drives where Hand2Note and the database are stored? That may be causing the issue.
  Also make sure that your Windows user has full admin rights and that you're running H2N as admin at all times. If the problem still occurs, please reinstall Hand2Note with deleting the database:
  https://hand2note.com/Help/pages/Troubleshooting/Reinstallation/'

  You will be able to restore your hands from archive folders or you can try and export some hands from Reports menu before deleting H2N

• U

  Session cash missing hands
  • Ultras10_96

  4
  4
  Posts
  297
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  Try to roll back Hand2Note module https://gifyu.com/image/RnDA

• I

  888 Snap "hud" (only the nick and notes)
  • isilium

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  8
  Posts
  1783
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  G

  Preoblem solved. Is necessary to uncheck "Send data to hand2note" in 888Caption

• C

  Starting Error: Downloading and installing auto update
  • Charles

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  189
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  ValS said:

  Hello.
  Servers are online and there are no connection issues on our side. Automatic updates must be downloaded, so if it's stuck, try using a different internet connection like mobile internet or VPN just to start H2N.

  --------------------------------------
  

• F

  Error in my stats
  • fitipaldiwin

  2
  2
  Posts
  177
  Views

  

  Follow this guide https://hand2note.com/Help/pages/Troubleshooting/HUDIsNotBeingUpdated/

• D

  Game Types divided but only counts one
  • daniarbelo7

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  2
  Posts
  163
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  K

  It is issue with Euro tables, our development team already working on a fix.

• V

  currency change error
  • vito722

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  195
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  K

  You can see only the original currency in Hand View format Try to adjust the exchange rate.
• I

  Winnings issue
  • Intermerda

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  5
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  533
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  Yes, it is issue with Euro tables, our development team already working on a fix.

• I

  Ipoker issue
  • Intermerda

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  3
  Posts
  265
  Views

  

  Hi,

  https://www.gthud.com/faq_help/1/en/topic/troubleshooting

  --------------------------------------
  

• R

  Hide HUD if player folded partypoker (pmu fr + partycaption)
  • rastabast

  3
  3
  Posts
  433
  Views

  R

  OK so why this ?
  

  and why am I using it perfectly with or without partycaption ?

• B

  WPN Blitz Hud Freeze
  • Berri_Pork

  2
  2
  Posts
  268
  Views

  

  Please record logs according to these instructions
  http://www.hand2note.com/Help/pages/Troubleshooting/ProvidingLogs/

• H

  h2n can't handle players' names with non-english alphabet letters or special characters
  • h2nuser1

  8
  8
  Posts
  1113
  Views

  

  Hi, http://forum.hand2note.com/topic/2010/online-support

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• M

  h2n cant work on pokertime
  • martin0168

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  4
  Posts
  524
  Views

  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch

• 2

  Unsupported game (Badugi) on Pokerstars read as NLH by H2N
  • 2rx

  7
  7
  Posts
  892
  Views

  2

  @gt-hud If you had read any of what I wrote, I am not expecting these games to be supported. The problem is that they mess up the stats for other games because they are being read as games that they are not. This messes up my overall stats and makes some features of the program absolutely useless. Logically, if those games are unsupported, the program shouldn't be looking at those hand histories at all.

• K

  h2n replayer error
  • kems01

  5
  5
  Posts
  634
  Views

  K

  http://forum.hand2note.com/topic/1754/how-to-reset-game-types-and-rebuild-statistics

• R

  BUG AT NET WON DATABASE
  • Renan Minardi

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  2
  Posts
  355
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  K

  http://forum.hand2note.com/topic/1571/how-to-reinstall-hand2note-from-scratch

• H

  Stuck at auto update.
  • hqf

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  4
  Posts
  540
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  Please make sure you have done all steps from our instruction.

• B

  Critical Error for WPN
  • BIGAUS

  7
  7
  Posts
  920
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  K

  http://forum.hand2note.com/topic/1577/nand2note-3-3-1-18

• J

  wepoker
  • JZRUNGOOD

  2
  2
  Posts
  433
  Views

  K

  Our development team already investigates the problem

• M

  HUD DON'T WOK- WPN-YAPOKER-WINNING POKER-
  • MATHEUS ADRIAN

  4
  4
  Posts
  687
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  K

  http://forum.hand2note.com/topic/1607/how-to-send-a-bug-report