i sent it with dropbox, thanks for help i hope to find a solution
Please, follow next steps:
Check that you have installed all the latest updates for Windows
Check that you have installed Microsoft.NET Framework 4.6
Delete all program files from the
install directory (default folder is located in C:\Program Files\Hand2Note).
Then, run Hand2Note as administrator and check whether the issue persists.
Please, update Hand2Note up to version 22.214.171.124
No one has replied
We just fixed some bugs with occasional crash while loading in version 126.96.36.199 :
Please, try to reinstall the Hand2Note.
Just fixed this in 188.8.131.52. We will publish it in a few days.
What version of Hand2Note have you installed?
Please, try update to version 184.108.40.206 and rebuild your stats again.
yes it is working fine now, thanks!
Thank you for the information.
We reproduced the problem and forward the issue to our development team.
We will fix it in the next updates.
It is resolved. It was the newest one.
We have been turned off the database sync from pokertracker, and put in place only the folder sync, now it is working like charm
You should to fill in "Hero's nickname" in Configuration ->Rooms and rebuild you statistcs.
Next update of Hand2Note 3.1.15 will be transferred to cloud servers with load balancing and protection against DoS-attacks.
glad to help m8
It is thought added in future updates?
They are a bunch of clicks extra... not counting the times who can forget save a filter and having to constantly check if the work is good. Thank you.
I will still be able to solve the problem.
I made a new database and omporte 10 k of hands in the 888 poker room, but only show me 17 hands as hero and 1 player tournament.
You can switch the replayer to another mode:
Please, follow these steps:
Select the small fonts in Windows settings.(Control Panel --> Display)
Check that you have installed all the latest updates for Windows.
Update your video card drivers.
Thank you for the report.
Currently, the problem is known and forwarded to our development team.
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