Bug Reports

• S

  range didn't popup
  • saobang123

  2
  2
  Posts
  328
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  K

  Please check your settings in Configuration->Popup on Stats

• S

  Many Custom Stats Do Not Appear
  • Smitty03300

  3
  3
  Posts
  466
  Views

  S

  I've done that over 10 times. It still has the same issue.

• A

  can't get it to work on Pokermaster
  • ArthurSpooner

  5
  5
  Posts
  1148
  Views

  A

  update: hud is working now. I was always using memu ever since playing on Chinese apps, just thought let's try other emulators. First I tried nox, same situation as with memu, hands are imported, but no hud.

  then I installed momo and lo and behold, hud is working instantly after opening a table, even if i'm not playing.

  now I will reinstall antivirus and hopefully hud will still work afterwards.

• O

  Issue with Range Research on big (16M) database
  • olavfo

  15
  15
  Posts
  5483
  Views

  P

  I have the exact same problem. Hand2Note version 3.2.1.211, 40M hands database and H2NProTools isntalled. When I try to build a report in range research with the filter "isFish", it loads +100k players and then it spends hours in the "saving stats into database" without any sucess. I'm going to send the logs via email right now. Are there any updates in this matter since the last post?

• Y

  Pokermaster hand histroy calculate error
  • youus

  2
  2
  Posts
  524
  Views

  K

  Our development department is already investigating the problem with tracking mistakes.But we will be glad to receive additional information if you want to help us.

  Please ensure that you use the last Hand2Note version and provide us with the additional information:

  Delete old log files and all subfolders in the folder C:\Program Files\Hand2Note\logs Enable logging in Configuration -> Other Options -> Logging Reproduce the problem. Archive the folder C:\Program Files\Hand2Note\logs with all subfolders and send to support@hand2note.com along with hand history samples for incorrectly tracked hands.

  5.Please, also make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• K

  This topic is deleted!
  • KurtC

  1
  1
  Posts
  10
  Views

  No one has replied

• A

  Affiliate commissions
  • alexmic9

  5
  5
  Posts
  986
  Views

  

  http://hand2note.com/Help/Index/ForAffiliates

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• O

  Huge logs files
  • OneTellingTruth

  3
  3
  Posts
  1068
  Views

  O

  Thanks a lot, you saved my hdd!

• N

  Ipoker hands
  • niveaformen

  2
  2
  Posts
  388
  Views

  K

  Could you please send to support@hand2note.com the small hand history sample where we can see the problem?

• F

  H2N changing Hand history format for ipoker?
  • fatking

  2
  2
  Posts
  330
  Views

  K

  Сonversely, iPoker often changes hand history:

  http://forum.hand2note.com/topic/614/ipoker-update

  http://forum.hand2note.com/topic/481/french-ipoker

• E

  lose hand PM when dont´t action
  • eduargentina

  2
  2
  Posts
  408
  Views

  K

  Could you please send to support@han2note.com the hand history sample where we can see the problem?

• G

  HUD and VPN
  • Gorre187

  2
  2
  Posts
  856
  Views

  K

  Unfortunately, we can not guarantee that Hand2Note will work via VPNs.

• C

  This topic is deleted!
  • chiu888

  1
  1
  Posts
  4
  Views

  No one has replied

• F

  High CPU load after standby
  • fatking

  2
  2
  Posts
  485
  Views

  K

  Unfortunately, I can't advise how to resolve it without restarting Hand2Note.

• K

  Keep crushing whenever I click reports
  • keybattle

  6
  6
  Posts
  1038
  Views

  K

  It solves my problem right away. Just forget to come back to post

  @keepcalm

• P

  After update Range Research is broken for Aliases (3.2.1.197 for PokerMaster)
  • Power

  20
  20
  Posts
  3282
  Views

  P

  Totally agree with arizonabay
  Just give us a check box , plz ...

• N

  only all-in stat bug
  • nazzaro

  2
  2
  Posts
  450
  Views

  K

  Please send detailed description and your Config folder to support@hand2note.com

• F

  After the recent update (3.2.1.201) H2N Results and Graph problems
  • fredovsc

  2
  2
  Posts
  563
  Views

  K

  I see you already communicate with our support via email.

• 

  This topic is deleted!
  • trzasku

  1
  1
  Posts
  3
  Views

  No one has replied

• K

  H2N Crashing when try to add note
  • Kharnacier2

  5
  5
  Posts
  861
  Views

  K

  I uninstalled H2N and reinstalled it but it didn't work.
  I finally uninstalled H2N, rebooted, accepted all windows updates and installed H2N back and it worked. I think there was something based on windows architecture that wasn't up to date...
  Problem solved.