Bug Reports

• A

  h2n doesnt recognise straddled games after update
  • ArthurSpooner

  9
  9
  Posts
  1233
  Views

  

  Clear and Build Stats

  GT-HUD for Hand2Note
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• B

  BUg with effective stack in allin
  • baruyoda

  3
  3
  Posts
  442
  Views

  B

  How? thx.

• I

  Filters do not work (Chip/bb graph)
  • Irafim

  4
  4
  Posts
  818
  Views

  K

  The problem is still under investigation

• S

  Critical error
  • songo

  2
  2
  Posts
  442
  Views

  

  try rebuilding the stats.

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• L

  Bugg Import Hands
  • Lottopoker

  26
  26
  Posts
  8209
  Views

  W

  It's awesome that a non-paid user managed to figure out the bug.

  Any reason why bug has not been fixed yet? H2N still dropping hands on a variety of sites.

• H

  High cpu load
  • h2

  1
  1
  Posts
  203
  Views

  No one has replied

• K

  hand2note note hand function does not work properly
  • keybattle

  7
  7
  Posts
  916
  Views

  T

  also, im using LDNPlayer 3.2. After update, H2N is missing a lot of hands

• F

  Critical error after creating a new database.
  • Firfennas

  3
  3
  Posts
  382
  Views

  F

  It worked! Thank you very much!

• H

  Hand2Note problems
  • Homer

  16
  16
  Posts
  3560
  Views

  A

  Homer said:

  I try to describe H2N behaviour after reinstalling - its working perfect after h2N is opened and is working fine during session first 1-2 hours but then its getting slower and slower and after all its not responding...
  Really no idea what could help. I have 16GB of RAM and intel i-7 CPR 3.5GHz so there should be no problem with performance of my PC also there are no viruses detected.
  Is it normal that there are multiple postgres.exe processes running?
  Would you like some logs from the session?

  I have the same problem. Did you find a solution ?

• N

  Session results not updating
  • niveaformen

  2
  2
  Posts
  479
  Views

  

  perhaps you need to adjust the offset of the time zone.

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• F

  Critical Error - System.OutOfMemoryException
  • fusionpk

  4
  4
  Posts
  735
  Views

  F

  Hi, I literally have to clear stats and reimport hands on a daily basis. If i've refreshed a report like 10 times it just crashes and does this. Any way to stop this happening?

• W

  Showing Hero HUD Crashes H2N
  • WillPal

  11
  11
  Posts
  2353
  Views

  K

  It will be fixed in the next updates.

• T

  Error stat and popups
  • topaz

  2
  2
  Posts
  449
  Views

  K

  Please try to follow the next steps:

  Click Reset to default In the Configuration -> Game Types and then click on Save settings.

  Disable this option in Configuration -> Other Options -> Statistics:

  Rebuild your statistics:

• K

  critical error
  • kris899

  4
  4
  Posts
  862
  Views

  K

  Please try to remove the file DbServer.cg that is located in the folder C:\Program Files\Hand2Note\ by default.

• S

  range didn't popup
  • saobang123

  2
  2
  Posts
  398
  Views

  K

  Please check your settings in Configuration->Popup on Stats

• S

  Many Custom Stats Do Not Appear
  • Smitty03300

  3
  3
  Posts
  608
  Views

  S

  I've done that over 10 times. It still has the same issue.

• A

  can't get it to work on Pokermaster
  • ArthurSpooner

  5
  5
  Posts
  1397
  Views

  A

  update: hud is working now. I was always using memu ever since playing on Chinese apps, just thought let's try other emulators. First I tried nox, same situation as with memu, hands are imported, but no hud.

  then I installed momo and lo and behold, hud is working instantly after opening a table, even if i'm not playing.

  now I will reinstall antivirus and hopefully hud will still work afterwards.

• O

  Issue with Range Research on big (16M) database
  • olavfo

  15
  15
  Posts
  6121
  Views

  P

  I have the exact same problem. Hand2Note version 3.2.1.211, 40M hands database and H2NProTools isntalled. When I try to build a report in range research with the filter "isFish", it loads +100k players and then it spends hours in the "saving stats into database" without any sucess. I'm going to send the logs via email right now. Are there any updates in this matter since the last post?

• Y

  Pokermaster hand histroy calculate error
  • youus

  2
  2
  Posts
  626
  Views

  K

  Our development department is already investigating the problem with tracking mistakes.But we will be glad to receive additional information if you want to help us.

  Please ensure that you use the last Hand2Note version and provide us with the additional information:

  Delete old log files and all subfolders in the folder C:\Program Files\Hand2Note\logs Enable logging in Configuration -> Other Options -> Logging Reproduce the problem. Archive the folder C:\Program Files\Hand2Note\logs with all subfolders and send to support@hand2note.com along with hand history samples for incorrectly tracked hands.

  5.Please, also make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• K

  This topic is deleted!
  • KurtC

  1
  1
  Posts
  10
  Views

  No one has replied