Bug Reports

• N

  only all-in stat bug
  • nazzaro

  2
  2
  Posts
  390
  Views

  K

  Please send detailed description and your Config folder to support@hand2note.com

• F

  After the recent update (3.2.1.201) H2N Results and Graph problems
  • fredovsc

  2
  2
  Posts
  480
  Views

  K

  I see you already communicate with our support via email.

• 

  This topic is deleted!
  • trzasku

  1
  1
  Posts
  3
  Views

  No one has replied

• K

  H2N Crashing when try to add note
  • Kharnacier2

  5
  5
  Posts
  712
  Views

  K

  I uninstalled H2N and reinstalled it but it didn't work.
  I finally uninstalled H2N, rebooted, accepted all windows updates and installed H2N back and it worked. I think there was something based on windows architecture that wasn't up to date...
  Problem solved.

• J

  Hand2Note/PostgreSQL/Pokermaster issues
  • JonB84

  2
  2
  Posts
  510
  Views

  K

  I see you already communicate with our support via email.

• A

  Pokermaster + memu
  • alemao_gt

  3
  3
  Posts
  526
  Views

  A

  @keepcalm

  i can't reproduce the preblem because i dont know what the problem is

• N

  Assigned POPUP does not show up
  • NowAndHere

  4
  4
  Posts
  560
  Views

  K

  Please, send your Config folder to our support by email support@hand2note.com

• W

  PM HUD Bug on 3bets
  • willy_tk

  6
  6
  Posts
  888
  Views

  K

  You can select default HUD and Popup in Configuration->Game Types:

  Do not forget to rebuild the statistics after that:

• J

  EV diifference problem?
  • JohnyC

  2
  2
  Posts
  394
  Views

  K

  Thank you for the information.

  I have forwarded the issue to our development team for investigation.

  Ref#869

• S

  Hand2Note and Starscaption are not working together ?
  • schertle

  4
  4
  Posts
  749
  Views

  K

  http://hand2note.com/Help/Index/SupportedRooms

• N

  custom stat disappear
  • nazzaro

  2
  2
  Posts
  374
  Views

  K

  Please send a detailed description of the problem to support@hand2note.com

• J

  straddle missing...
  • JohnyC

  2
  2
  Posts
  292
  Views

  K

  Thank you for the information.

  I have forwarded the issue to our development team for investigation.

  Ref#868

• Z

  critical error
  • zhangfenghu

  2
  2
  Posts
  566
  Views

  D

  @zhangfenghu zhangfengmao wo ai ni

• S

  Some of zoom hands are missing frequently on Pokerstars
  • Sapient

  2
  2
  Posts
  400
  Views

  K

  In all previous cases, this only happened when the room did not save some hands locally on PC.

• N

  after register PokerMaster hud
  • newhxg1208

  2
  2
  Posts
  588
  Views

  N

  the problem have now been sorted

• G

  Critical Error after purchasing
  • Gorre187

  7
  7
  Posts
  800
  Views

  K

  Link is not broken.
  But you can also download a new installer from our website:

  http://hand2note.com/PokerMaster

• E

  I lost a lot of player
  • eduargentina

  5
  5
  Posts
  706
  Views

  K

  Hand2Note for PokerMaster saves hands into C:/PokerMasterhh

• J

  bad sizings???
  • JohnyC

  3
  3
  Posts
  376
  Views

  J

  https://gyazo.com/696461aea39becdb0eba4786c063fe84

  this might be it...

• R

  Final raise not registered in HH (Pokermaster)
  • Rex83

  4
  4
  Posts
  651
  Views

  K

  If the action was not saved in a hand history, then it can not be fixed.

• J

  Bad installer
  • JohnyC

  5
  5
  Posts
  707
  Views

  K

  Please try to update Nand2Note to version 3.2.1.189 with full reinstallation:

  Check that you have installed all latest updates for Windows

  If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:

  FAQ. Moving Config

  Uninstall Hand2Note.

  After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

  Install the latest version of Hand2Note for PokerMaster:
  http://hand2note.com/PokerMaster

  Then, run Hand2Note as administrator in the default configuration and check whether the issue persists.