Bug Reports

• 

  HUD doesnt update when HERO sit at table
  • plusEVqba

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  Please update Hand2Note up to 3.2.3.18

• G

  Bug report in mass clone
  • gtlol

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  331
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  Please provide some visual representation of the problem (screenshots or short video) and send us by email to support@hand2note.com or show it to online support in the lower right corner of our website.

• P

  no hands count/ trial version
  • popo

  2
  2
  Posts
  365
  Views

  

  Most likely, there are no filters in expression stats: AFQ / Hands.
  Try reinstalling the program. Also, after adding stats you will need to rebuild the statistics.

  GT-HUD for Hand2Note
  https://gthud.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinNGo HUD / SpinFire HUD / Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@gthud.com

• M

  Table stacking problem.
  • MachtiSonni

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  293
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  Please, send to support@hand2note.com some visual representation of the problem : screenshots or short video.

• S

  Problem about HUD background
  • Sheevaa

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  4
  Posts
  491
  Views

  S

  it work when i reboot computer

• C

  Hud doesnt move with table on partypoker
  • claudius91tm

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  3
  Posts
  494
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  C

  It is disabled

• N

  Tabs BUG.
  • NEGSweet

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  829
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  Please try to proceed with a full reinstallation:

  Check that you have installed all latest updates for Windows.

  If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:

  FAQ. Moving Config

  Uninstall Hand2Note.

  After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

  Install the latest version of Hand2Note:

  http://hand2note.com/

  Register your license key in Configuration->Other Options->License

  Reinstall your HUD package.

  Rebuild your statistics.

  Then, run Hand2Note and check whether the issue persists.

• 

  Bet sizeing filter
  • plusEVqba

  4
  4
  Posts
  555
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  K

  Please, provide us with the additional information.

  Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum.(Please remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)

  Send us the hand history sample where we can see the problem

  Please, specify the names of stats and popups where we can see the problem.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• K

  A lot of problem with H2N
  • Kana54

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  8
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  1439
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  M

  @Kana54 @Steve Some news from this bug ? any update of H2N to correct that ?

  Best regards

• J

  Hands not tracked
  • Jyjooo

  4
  4
  Posts
  700
  Views

  M

  Hi, some news of this bug ? any update ?
  I'm also a winamax player and don't want to subscribe to H2N if the hands are not track well.

  Best regards

• L

  Trial Not Working
  • Leykis

  2
  2
  Posts
  426
  Views

  K

  Please send your question to support@hand2note.com

• K

  Mass Clone - Straddle to NoStraddle bug?
  • Kooort

  2
  2
  Posts
  527
  Views

  K

  Thank you for the information.

  We have forwarded the issue to our development team for investigation.
  Ref#1119

• S

  Critical error at start
  • suffo

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  2
  Posts
  463
  Views

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  Please try to remove the file DbServer.cg that is located in the folder C:\Program Files\Hand2Note by default.

• T

  Reporting winnings incorrectly
  • Tyler

  5
  5
  Posts
  909
  Views

  T

  Yes, the issue only occurs in hand2note, not in pokertracker or hold'em manager. If you guys are unwilling to fix this I'm just go to refund my subscription because the product simply doesn't work.

• C

  888 HUD not working
  • centgas

  3
  3
  Posts
  510
  Views

  C

  Thanks, I'll look through that but it was working fine until 888 updated, which surely would suggest my settings are fine?

• A

  PFR is bigger than VPIP??
  • Ariandar

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  2
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  531
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  https://forumserver.twoplustwo.com/showpost.php?p=37618985&postcount=7

• 

  Significant Expression Stats! They are case sensitive
  • trzasku

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  2
  Posts
  440
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  It is not a bug.

  "flop any action" and "Flop Any Action" are two different stats. You can see it in Stats Editor.

• H

  Logs eating up my storage. 200GB hand2note log folder!!
  • HowToPoker123

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  2
  Posts
  593
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  You may delete old logs in the folder C:\Program Files\Hand2Note\logs. They do not affect the operation of the program.

  Besides, you can disable logging in Configuration->Other Options->Logging. In this case, Hand2Note will only save system logs.

• M

  HUD doesn't count hands at Pokermaster
  • Miroslav1

  4
  4
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  1089
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  Please, provide us with the additional information:

  Enable logging in Configuration -> Other Options -> Logging (You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)

  Reproduce the problem

  Archive the folder with Hand2Note and send us by email to support@hand2note.com with a link to your message on the forum.

  Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

  You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

• A

  TROJAN ZPEVDO.A FOUND IN H2N by windows defender
  • andreis1

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  Posts
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  Probably, a false positive occurred because the digital signatures were mistakenly not added to some executable files contained in one of our installers.

  WinPCap is necessary for decryption of traffic from some Chinese poker rooms, for example as PokerMaster. HUD will not work on these poker rooms without this software.