Bug Reports

• I

  New bug with party.Eu
  • imsoweak

  4
  4
  Posts
  822
  Views

  K

  Have you sent to support@hand2note.com the additional information as described in my previous post?

• W

  Not Excluding Hero from Range Research
  • w34z3l

  2
  2
  Posts
  371
  Views

  K

  w34z3l said:

  How do I get H2N to exclude the data for all 5 heroes from the range research. It's certainly not doing this automatically.

  Unfortunately, there is no way to do it automatically.

• I

  Another bug with graphs
  • Irafim

  3
  3
  Posts
  416
  Views

  I

  I've just sent and you can see what's going on.

• T

  H2N crashes too frequently causing hands loss after switching to Win10
  • thenewpr0

  2
  2
  Posts
  341
  Views

  K

  Please try to proceed with the full reinstallation:

  Check that you have installed all latest updates for Windows.

  If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:

  FAQ. Moving Config

  Remove database. By default, it is located in the next folder:

  C:\Users<YourUsername>\AppData\Roaming\Hand2Note\h2ndb

  Uninstall Hand2Note.

  After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

  Install the latest version of Hand2Note:

  http://hand2note.com/

  Register your license key in Configuration->Other Options->License

  Then, run Hand2Note in the default configuration and check whether the issue persists.

• A

  h2n doesnt recognise straddled games after update
  • ArthurSpooner

  9
  9
  Posts
  1562
  Views

  

  Clear and Build Stats

  GT-HUD for Hand2Note
  https://gthud.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
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  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@gthud.com

• B

  BUg with effective stack in allin
  • baruyoda

  3
  3
  Posts
  531
  Views

  B

  How? thx.

• I

  Filters do not work (Chip/bb graph)
  • Irafim

  4
  4
  Posts
  1003
  Views

  K

  The problem is still under investigation

• S

  Critical error
  • songo

  2
  2
  Posts
  558
  Views

  

  try rebuilding the stats.

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• L

  Bugg Import Hands
  • Lottopoker

  26
  26
  Posts
  9324
  Views

  W

  It's awesome that a non-paid user managed to figure out the bug.

  Any reason why bug has not been fixed yet? H2N still dropping hands on a variety of sites.

• H

  High cpu load
  • h2

  1
  1
  Posts
  255
  Views

  No one has replied

• K

  hand2note note hand function does not work properly
  • keybattle

  7
  7
  Posts
  1118
  Views

  T

  also, im using LDNPlayer 3.2. After update, H2N is missing a lot of hands

• F

  Critical error after creating a new database.
  • Firfennas

  3
  3
  Posts
  498
  Views

  F

  It worked! Thank you very much!

• H

  Hand2Note problems
  • Homer

  16
  16
  Posts
  3968
  Views

  A

  Homer said:

  I try to describe H2N behaviour after reinstalling - its working perfect after h2N is opened and is working fine during session first 1-2 hours but then its getting slower and slower and after all its not responding...
  Really no idea what could help. I have 16GB of RAM and intel i-7 CPR 3.5GHz so there should be no problem with performance of my PC also there are no viruses detected.
  Is it normal that there are multiple postgres.exe processes running?
  Would you like some logs from the session?

  I have the same problem. Did you find a solution ?

• N

  Session results not updating
  • niveaformen

  2
  2
  Posts
  574
  Views

  

  perhaps you need to adjust the offset of the time zone.

  GT-HUD for Hand2Note
  https://progt-pack.com
  
  DYNAMIC HUD (video-preview)
  New Simple HUD (video-preview)
  POPUPs GT-HUD (video-preview)
  SpinFire HUD (video-preview)
  MTT-SNG Pack (video-preview)
  Shaolin HUD for PM
  Available test period for SpinFire HUD/Shaolin HUD
  Contact us:
  Skype: gt-pack
  E-mail: support@progt-pack.com

• F

  Critical Error - System.OutOfMemoryException
  • fusionpk

  4
  4
  Posts
  906
  Views

  F

  Hi, I literally have to clear stats and reimport hands on a daily basis. If i've refreshed a report like 10 times it just crashes and does this. Any way to stop this happening?

• W

  Showing Hero HUD Crashes H2N
  • WillPal

  11
  11
  Posts
  2731
  Views

  K

  It will be fixed in the next updates.

• T

  Error stat and popups
  • topaz

  2
  2
  Posts
  511
  Views

  K

  Please try to follow the next steps:

  Click Reset to default In the Configuration -> Game Types and then click on Save settings.

  Disable this option in Configuration -> Other Options -> Statistics:

  Rebuild your statistics:

• K

  critical error
  • kris899

  4
  4
  Posts
  1021
  Views

  K

  Please try to remove the file DbServer.cg that is located in the folder C:\Program Files\Hand2Note\ by default.

• S

  range didn't popup
  • saobang123

  2
  2
  Posts
  463
  Views

  K

  Please check your settings in Configuration->Popup on Stats

• S

  Many Custom Stats Do Not Appear
  • Smitty03300

  3
  3
  Posts
  745
  Views

  S

  I've done that over 10 times. It still has the same issue.