Bug Reports

• J

  Hand2Note/PostgreSQL/Pokermaster issues
  • JonB84

  2
  2
  Posts
  595
  Views

  K

  I see you already communicate with our support via email.

• A

  Pokermaster + memu
  • alemao_gt

  3
  3
  Posts
  615
  Views

  A

  @keepcalm

  i can't reproduce the preblem because i dont know what the problem is

• N

  Assigned POPUP does not show up
  • NowAndHere

  4
  4
  Posts
  753
  Views

  K

  Please, send your Config folder to our support by email support@hand2note.com

• W

  PM HUD Bug on 3bets
  • willy_tk

  6
  6
  Posts
  1093
  Views

  K

  You can select default HUD and Popup in Configuration->Game Types:

  Do not forget to rebuild the statistics after that:

• J

  EV diifference problem?
  • JohnyC

  2
  2
  Posts
  535
  Views

  K

  Thank you for the information.

  I have forwarded the issue to our development team for investigation.

  Ref#869

• S

  Hand2Note and Starscaption are not working together ?
  • schertle

  4
  4
  Posts
  995
  Views

  K

  http://hand2note.com/Help/Index/SupportedRooms

• N

  custom stat disappear
  • nazzaro

  2
  2
  Posts
  449
  Views

  K

  Please send a detailed description of the problem to support@hand2note.com

• J

  straddle missing...
  • JohnyC

  2
  2
  Posts
  346
  Views

  K

  Thank you for the information.

  I have forwarded the issue to our development team for investigation.

  Ref#868

• Z

  critical error
  • zhangfenghu

  2
  2
  Posts
  665
  Views

  D

  @zhangfenghu zhangfengmao wo ai ni

• S

  Some of zoom hands are missing frequently on Pokerstars
  • Sapient

  2
  2
  Posts
  479
  Views

  K

  In all previous cases, this only happened when the room did not save some hands locally on PC.

• N

  after register PokerMaster hud
  • newhxg1208

  2
  2
  Posts
  676
  Views

  N

  the problem have now been sorted

• G

  Critical Error after purchasing
  • Gorre187

  7
  7
  Posts
  1135
  Views

  K

  Link is not broken.
  But you can also download a new installer from our website:

  http://hand2note.com/PokerMaster

• E

  I lost a lot of player
  • eduargentina

  5
  5
  Posts
  818
  Views

  K

  Hand2Note for PokerMaster saves hands into C:/PokerMasterhh

• J

  bad sizings???
  • JohnyC

  3
  3
  Posts
  562
  Views

  J

  https://gyazo.com/696461aea39becdb0eba4786c063fe84

  this might be it...

• R

  Final raise not registered in HH (Pokermaster)
  • Rex83

  4
  4
  Posts
  836
  Views

  K

  If the action was not saved in a hand history, then it can not be fixed.

• J

  Bad installer
  • JohnyC

  5
  5
  Posts
  952
  Views

  K

  Please try to update Nand2Note to version 3.2.1.189 with full reinstallation:

  Check that you have installed all latest updates for Windows

  If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:

  FAQ. Moving Config

  Uninstall Hand2Note.

  After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

  Install the latest version of Hand2Note for PokerMaster:
  http://hand2note.com/PokerMaster

  Then, run Hand2Note as administrator in the default configuration and check whether the issue persists.

• K

  problems when importing hands in ipoker
  • kkxtro

  35
  35
  Posts
  6444
  Views

  K

  If you want to recalculate the previous statistics, then you need to rebuild it.

• N

  Last Update result error.
  • NowAndHere

  5
  5
  Posts
  735
  Views

  K

  NowAndHere said:

  Is there somewhere else to import?

  No

• J

  Uncomplete HH´s PokerMaster
  • JohnyC

  2
  2
  Posts
  459
  Views

  K

  Could you please send us this hand history sample by email to support@hand2note.com with a link to your message on the forum?

• F

  H2N Crashing while in reports
  • Fifczej

  12
  12
  Posts
  1886
  Views

  K

  Fifczej said:

  I have 3.2.1.170 version installed.

  This is a beta version. As i said, there is no this bug in a stable version 3.2.1.30