Bug Reports

• K

  problems when importing hands in ipoker
  • kkxtro

  35
  35
  Posts
  4876
  Views

  K

  If you want to recalculate the previous statistics, then you need to rebuild it.

• N

  Last Update result error.
  • NowAndHere

  5
  5
  Posts
  635
  Views

  K

  NowAndHere said:

  Is there somewhere else to import?

  No

• J

  Uncomplete HH´s PokerMaster
  • JohnyC

  2
  2
  Posts
  328
  Views

  K

  Could you please send us this hand history sample by email to support@hand2note.com with a link to your message on the forum?

• F

  H2N Crashing while in reports
  • Fifczej

  12
  12
  Posts
  1507
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  K

  Fifczej said:

  I have 3.2.1.170 version installed.

  This is a beta version. As i said, there is no this bug in a stable version 3.2.1.30

• S

  This topic is deleted!
  • serialski

  1
  1
  Posts
  1
  Views

  No one has replied

• Z

  This topic is deleted!
  • zinhao

  1
  1
  Posts
  1
  Views

  No one has replied

• L

  Net Won bug
  • libido188

  4
  4
  Posts
  712
  Views

  K

  Please try to change the conversion format from 888 to PokerStars.

• M

  This topic is deleted!
  • melinagreen

  1
  1
  Posts
  2
  Views

  No one has replied

• D

  HUD placement (replayer)
  • Dicey

  2
  2
  Posts
  404
  Views

  K

• G

  H2n won´t start anymore
  • gixxerb0y

  4
  4
  Posts
  1035
  Views

  K

  Please, follow the next steps:

  Check that you have installed all the latest updates for Windows

  If you need to save your settings, copy your Config folder in a safe place before uninstalling Hand2Note:

  FAQ. Moving Config

  Uninstall Hand2Note.

  After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

  Reinstall Hand2Note.

  Then, run Hand2Note as administrator and check whether the issue persists.

• T

  Postflop diagram colors are not saved
  • thecollector

  3
  3
  Posts
  592
  Views

  T

  after i used the "postflop diagram group with a stat" the color doesn't change anymore, but without using the group, only creating it in the configuration menu, the color changes automatically.

  now its ok for me but a little bit buggy.

  another bug only in the configuration/postflop diagram menu i have is, that the color picker closes automatically if i click on the color field. if i do it 2 or 3 times, then it doesn't bugs anymore for that one group. for the next group same problem again.

  everywhere else the color picker works without problems.

• Z

  Bug tournament and repport
  • zarke

  12
  12
  Posts
  1753
  Views

  K

  Please, provide us with the additional information as described above

• S

  How to load your HUD?
  • Simonas

  2
  2
  Posts
  534
  Views

  K

  Could you please illustrate your question by screenshots?

• A

  problem with "net won" stat.
  • Aerstener

  3
  3
  Posts
  703
  Views

  A

  Ready :)

• W

  Hand Strength Filters Bugged
  • w34z3l

  3
  3
  Posts
  604
  Views

  W

  I wonder if there is a way to make that feature more obvious.

  Thanks for the help, I'll try it out in a bit.

• W

  Winamax Import Dropping Hands
  • w34z3l

  2
  2
  Posts
  478
  Views

  K

  Thank you for the information.

  We already investigate this issue:

  http://forum.hand2note.com/topic/514/bugg-import-hands

• P

  h2n cant shut down
  • peter

  2
  2
  Posts
  511
  Views

  K

  If Hand2Note does not stop at the Safe Shutdown stage for a long time, you can cancel the process via a Task Manager. The data should not be lost if you use Hand2Note version no less than 3.1.16

• D

  Critical Error TILT WCOOP
  • diminuts

  5
  5
  Posts
  1083
  Views

  K

  I see you already communicate with our support via email.

• B

  Critical Error
  • Baldini

  5
  5
  Posts
  1374
  Views

  D

  http://forum.hand2note.com/topic/566/critical-error-tilt-wcoop

  You have a huge bug and I hope you fix it NOW because we can not grind with your software tournaments right now

• C

  Error Buy-in IPoker
  • Claudio

  2
  2
  Posts
  707
  Views

  K

  Currently, the problem is known and forwarded to our development team for investigation.

  Thank you for the information.