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How to send a bug reportposted in Bug Reports
Please follow the next steps:
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Enable logging in Configuration -> Other Options -> Logging (Please remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)
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Reproduce the problem.
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Archive the folder with Hand2Note and send us by email to support@hand2note.com or to live chat support in the lower right corner of our website.
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Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.
You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB
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RE: bet / size help in understandingposted in Support
JJ187 said:
would i click on bet size / street and put .60 to .80 ??
Yes
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RE: Keyboard shortcuts for replayerposted in Support
ranezu said:
Are there any keyboard shortcuts for the replayer?
No, there are not.
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RE: renewed license, hud not working nowposted in Support
All requests related to subscriptions should be sent by email to support@hand2note.com or to online support in the lower right corner of our website.
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RE: How to create a BADGE with default stat "Cash Win Rate (bb/100)"?posted in Support
Mora43 said:
Is it possible to create a BADGE with default stat "Cash Win Rate (bb/100)"?
No
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RE: hands attributed to wrong players on pokermasterposted in Bug Reports
There are many different issues. If you have sent your logs as described above, our development department investigates it.
