HUD in SNAP poker on Pacific Network has been disabled due to the room management request:
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RE: HUD Is Being Weirdposted in Support
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RE: Critical Error TILT WCOOPposted in Bug Reports
I see you already communicate with our support via email.
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RE: Hand are imported but no HUDposted in Support
Please check that you entered the correct path for Auto Import. Also, ensure that you don't have too many hands in selected auto import folders in Configuration -> Auto Import. If there are too many hands then Hand2Note will be busy by importing hands and will not show HUD stats until import finishes.
If auto-import works correctly, you will see that Hand2Note counts hands in the lower left corner of the main window:
Please also take a look at the next guide:
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RE: Critical Error TILT WCOOPposted in Bug Reports
If the rebuild of statistics did not help, then you need to rebuild your database, as we described in our response by email.
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RE: Why Stats on Popups are vs HERO?posted in Support
Could you please illustrate your question by screenshots?
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RE: Range research Hero vs REC/REGposted in Support
Hand2Note can exclude reg-vs-fish spots while building statistics. You can enable/disable this option in Configuration -> Other Options -> Statistics:
Please take a look at the next guide:
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RE: Range research Hero vs REC/REGposted in Support
You can select all players with the same Marker to research their range:
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RE: see hands of the last X monthsposted in Support
You can only select the time period before building statistics:
