Global Moderators

You can open a report for tournaments and switch your Graph to chips:

http://hand2note.com/Help/Index/CustomStats

Check your settings in Configuration->Popup on stats

Try to disable your antivirus before reinstallation.

Please send this hand to support@hand2note.com

I can't reproduce the problem described. Please, provide us with additional information.

1. Archive your Config folder and send us by email to support@hand2note.com with a link to your message on the forum.

2. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug.

You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB

What version of Hand2Note have you installed?

First of all, you should play several hands on this table then the list of last hands can be found by clicking on the Hand2Note icon:

http://hand2note.com/Help/Index/CustomStats

Please try to proceed with a full reinstallation:

1. Check that you have installed all latest updates for Windows.

2. If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:

FAQ. Moving Config

3. Uninstall Hand2Note.

4. After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

5. Install the latest version of Hand2Note:

http://hand2note.com/

6. Register your license key in Configuration->Other Options->License

7. Install the beta-version manually https://www.dropbox.com/s/y1i4kr9pdtr1gjy/3.2.3.22.zip?dl=0 (just copy files from the archive to C:/Program Files/Hand2Note/ ).
   I recommend you to save your original Hand2Note folder in a safe place before replacing it.

Then run Hand2Note in the default configuration and check whether the issue persists.