Hi,

Update Hand2Note to the latest version; Update the poker room to the latest version; Check auto-import settings;

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It looks like an issue with game types. Try to reset them and rebuild stats - https://hand2note.com/Help/pages/Troubleshooting/HUDIsNotBeingUpdated/ and check that issue on default settings. If on default everything will work fine - add needed game types for rooms.

Hello, first of all try to reinstall PPPoker client and check that issue. Also try to don't launch any additional poker software except Hand2Note and room client.

I'm afraid yes. The only option left is to reinstall your OS.

Hi, read more https://www.gthud.com/faq_help/1/en/topic/ipoker

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There are known issues with blitz support, namely it may lag and crash during the game, or not appear randomly on some WPN clients.
If you have autoimport set correctly from room folder, your Hand2Note is the latest version 3.3.1.22, HUD should be working: https://hand2note.com/Help/pages/GettingStarted/

Rebooting your PC, disabling antivirus and restarting H2N and WPN client as admin may help if HUD doesn't appear

Thank you for the quick reply

your hud is the best on the market, but this problem is a big handicap...

Nevermind I'm just retarded.

I changed my alias. Added the new one and the new folder and all is working again.

Thank you and have a very nice day. Great software.

No, support for bomb pots will be released with Hand2Note 4 most likely.

Arts said:

If this function works properly on default config that means the problem is in your config

Okay...
But WHAT is the problem though ?
How does this happen to begin with ?
Have you ever encountered this issue ? And has anyone successfully dealt with it ?

Because let's be honnest here, what you are telling me to do is pretty close to "start over, and let's see if it works then".

You guys really are PR aces. It's like communicating with brick walls.

Hello!

There is no way to show table stats.

The last update of the room has caused problems and right now Hand2Note doesn't work there. We are already aware of the problem. Our development team is working on the solution. I can't give you exact ETA, but we'll do everything possible to restore the support shortly.

You can follow the updates in the bottom right corner of hand2note (Click on "updates" to see the updates history). Also we have News Telegram channel - http://t.me/Hand2Note , and Discord - https://discord.gg/zMYAWFp

Thanks for contacting our customer support and sorry for the temporary inconvenience.

If you want we can freeze your subscription till the HHpoker fix will appear? But this is one time action

If you need it to freeze , please send email to support@hand2note.com

Finally done. It needed a reinstall of ipoker and to import stats from appuser/data type filepath rather than thru programme files (x86) type file path

Hi, there is no exact timeline for the release of H2N 4, but they promise to release the first versions this year.

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Hi,

Removing your antivirus can also help solve this problem.

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Hi,

You are probably using a positional HUD which requires an EDGE subscription.

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Hi,

Also install the latest Windows updates.

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Go to "H2N-> Configuration-> Database" and create a new database.

In H2N main window click "Import -> From Folder", select your folder with hands and press "Select".

You need to roll back Pokerstars client :

Go to PokerStars installation directory (Usually it is located at C:/Program Files (x86)/PokerStars) Go to backup folder Select all the files by pressing CTRL + A Copy all the files you’ve selected by pressing CTRL + C Go back to PokerStars folder Paste all the files by pressing CTRL + V, select "Replace files in destination folder" Run PokerStars using PokerStars.exe file from PokerStars folder (Not via the standard shortcut on the desktop, otherwise the client will be updated again)