Ok, took these steps and it now seems to work for normal cash tables - no missing hud.

However, it's still not working for zoom.

Haven't restored my config yet.

+1 Please! It would be very useful.

Thank you very much both - greatly appreciated

Please update Hand2Note up to the latest version 3.3.1.31 and make sure again you have configured Autoimport correctly (sometimes settings get lost after updating):

Please first check if PS client is saving Hands and that autoimport folders set in Hand2Note Configuration->Autoimport settings are matching folders in PS client

Example of correct configuration for PS

If you are playing tournaments for PS you have to add two folders in total Hand history folder and tournament summaries folder

Ah I figured it out I have to select the 9-2 as the 2nd card.

Unfortunately, there is no way to create Aliases by parameters. You can only create Aliases manually in Configuration->Aliases

But you can use Range Research for analyzing your opponents’ ranges and general field trends:

You can use Range Research for analyzing your opponents’ ranges and general field trends:

http://www.hand2note.com/Help/pages/RangeResearch/

thank you it's work.

Right now only BB is available as a reference unit for stack and\or bet size, you can't use straddle for it.

If complete clean reinstallation of both Winamax client and Hand2Note with fresh installers doesn't help, please contact us in online chat on the website or send us an email to support@hand2note.com

Unfortunately old hands are not possible to fix.

You can try to contact PokerStars and ask for these hands and then try to import them into the new database. But it will work only if these hands will be in old format.

Sorry for your inconvenience.

Thank you glad to hear that

Have you tried using a shared VPN or another connection (e.g. from a cell phone)?
Then try adding x2n to the windows firewall exceptions.

If that doesn't help, then you have to reinstall the program. Be sure to do step 5.
https://hand2note.com/Help/pages/Troubleshooting/Reinstallation/

If you care about your base, skip step 3. Also, save the Config folder and Notes.

Ipoker works on autoimport from folder right now, which means it will only start tracking the next new hand. If you open the table, the hand in progress won't track.
Previously we did support Ipoker without autoimport, purely with our own integration module, but right now it's not supported.

Yes, I agree this is necessary. Tournament Net Won stats are always negative, even when I win the tournament. I understand that the overall tournament results are not available in hand histories, and thus are not captured. But it is essential to allow either:

a) editing the database so one can correct the Net Won stat or,
b) exporting the database to an editable database (e.g., Excel) so one can track wins/losses accurately elsewhere.

I am currently in the trial period of your software, and the fact that Net Won results are always negative in tournaments is a deal-breaker.

Ok.
Thx.

Hi, probably will be added to H2N4.

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Hi, maybe the window has moved off the desktop if you are using two monitors.

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@keepcalm Hello, is there news about this hotkeys? They would be very useful!

Please make sure again you have configured Autoimport correctly (sometimes settings get lost after updating):

https://hand2note.com/Help/pages/GettingStarted/#_3-configure-auto-import-for-some-rooms