H2n has stopped working



  • H2N was working yesterday, today when i open it it keeps saying H2n has stopped working as soon as it starts?

    https://gyazo.com/4cbf50a403ac5289b1a58ee56400aa0c

    Thanks


  • Global Moderator

    Please, follow next steps:

    1. Check that you have installed all the latest updates for Windows

    2. If you need to save your settings, copy your Config folder in a safe place before uninstalling Hand2Note:

      FAQ. Moving Config

    3. Uninstall Hand2Note via Control Panel.

    4. After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

    5. Download and reinstall Hand2Note:

    http://hand2note.com/

    1. Register your license key in Configuration->Other Options->License

    Then, run Hand2Note in the default configuration and check whether the issue persists.


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