can't get it to work on Pokermaster
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Hi, I downloaded the trial version of hand2note a few days ago to get a hud on Pokermaster. Initially hand2note at least detected Pokermaster and imported the hand histories, but a hud never appeared at the table.
Because this forum was down as well for a few days, I tried the trouble shooting outlined on this site: http://hand2note.com/PokerMaster/Help?id=PokerMaster
I updated the hand2note software from version 3.2.1.202 that I downloaded initially to 3.2.1.211.
At the same time I downloaded and installed win10pcap.After I did those 2 things, matters got unfortunately worse, as I still don't see a hud, but now hand2note doesn't even import any played hands anymore. There is no "Re-login required" message either. Basically, hand2note doesn't recognize Pokermaster at all now, whereas before it recognized it somehow, but wouldn't show me a hud.
I tried to deactivate avira and windows firewall as well with no avail. I didn't try a different internet connection as I don't have that option.
Any help is much appreciated. Thanks.
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skype: plusev_qba
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Try completely to uninstall the antivirus program and restart the computer.
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I just tried to completely uninstall antivirus, but the situation was still the same afterwards, no hud and no hands imported. then I uninstalled win10pcap and at least now hands are imported again, but still no hud. no idea what else I could try.
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update: hud is working now. I was always using memu ever since playing on Chinese apps, just thought let's try other emulators. First I tried nox, same situation as with memu, hands are imported, but no hud.
then I installed momo and lo and behold, hud is working instantly after opening a table, even if i'm not playing.
now I will reinstall antivirus and hopefully hud will still work afterwards.