problem with mass close feature



  • I use mass clone to build statistics depending on the Flop structure.
    After 5-6x use cloning 50+ definitions at once computer freezes.
    Maybe is there a problem with allocated RAM.
    How to increase the amount allocated RAM?

    Ps. I got new computer
    Ryzen 7 1700x 16gb RAM SSD, only gtaphic Cards isnt new - GTX 660ti
    So I think my computer setup is good enough to work fluently with H2N


  • Global Moderator

    We can't reproduce the problem described. Please, provide us with additional information.

    1. Enable logging in Configuration -> Other Options -> Logging (Please delete old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)

    2. Reproduce the problem

    3. Archive the folder with Hand2Note and send us by email to support@hand2note.com with a link to your message on the forum.

    4. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

    You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB


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