H2N crashes after clickling configuration Tab



  • Hi,

    H2N is up to date, I have the latest version 3.2.2.30.

    Everything works well, but when I click on the configuration tab,

    it crashes and closes. Can you please help me. I opened already

    2 threads, but after I got one question and replied to it, nobody came back to me. I am waiting now for over a week to solve this problem.

    Thank you


  • Global Moderator

    Please try to rebuild your statistics:

    alt text



  • Hi,

    i did it already and the problem still exists!



  • @keepcalm

    Hi,

    i did it already and the problem still exists!


  • Global Moderator

    Please try to proceed with a full reinstallation:

    1. Check that you have installed all latest updates for Windows.
    2. If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:

    FAQ. Moving Config

    1. Uninstall Hand2Note.

    2. After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

    3. Install the latest version of Hand2Note:

    http://hand2note.com/

    1. Register your license key in Configuration->Other Options->License

    2. Rebuild your statistics.

    Then run Hand2Note in the default configuration and check whether the issue persists.


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