problem with Pokermaster

magicstar

HUD shows up on Pokermatster, but no data record after updated to H2N version 3.2.4.20. The hands always show “0”, anyone know how could i fix this?

PS: I'v tried those step:
Reboot your computer
Reset your router
Install the latest windows updates
Disable antivirus
Always run Hand2Note and emulator as administrator

Still not working, sigh....

Munger

Me too
hands always show “0”

keepcalm

You need to set black background color and 4-color deck in PokerMaster:

alt text

Also, you need to use one of the following emulator resolutions: 450x800, 540x960, 720x1280

Munger

I set black background color and 4-color deck in
I use one of the following emulator resolutions: 450x800, 540x960,

But
hands always show “0”

Have you good idea?

magicstar

@keepcalm tried what you say, however the problem was not solved. The hands are still "0"

keepcalm

Please try to follow the next steps:

Reboot your PC
Disable your antivirus
Check that you have installed all the latest updates for Windows
If you need to save your settings, copy your Config (C:\Program Files\Hand2Note\Config by default) folder in a safe place before uninstalling Hand2Note: Moving Config
Uninstall Hand2Note via Control Panel.
After the uninstallation has finished please manually delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).
Download and reinstall Hand2Note using the latest installer for beta version: https://hand2note.com/PokerMaster
Run Hand2Note with default config (do not restore your config folder), enter your serial key in Hand2Note and check if the issue persists.
If everything is ok, you can try to restore your old config. But if you have third-party HUD package, it's better to ask pack's developer for required files again and install the pack on default config.

If you will need online help during reinstallation, please contact our online support in the lower right corner of our website:

alt text

Also, support service on our facebook page is constantly working:

https://www.facebook.com/Hand2Note

colddish

@keepcalm Hi, I tried all of the steps above and does not seem to be working for me

JohnyC

does it work on 2.6.7 and 2.6.9 as well? Is there any1 who got dynamic hud working again?

Belotti

JohnyC said:

does it work on 2.6.7 and 2.6.9 as well? Is there any1 who got dynamic hud working again?

i try with 2.6.9 and h2n miss many hands :( 85% of total

jewgienij

@keepcalm I followed the steps and it didn't work for me.

kraken

Im having the same issue, did anyone find an answer?

meManu

U need to have also the pokermaster hud subscription !!!!, it doesnt work for free... maybe thats your problem.....