problem with Pokermaster



  • HUD shows up on Pokermatster, but no data record after updated to H2N version 3.2.4.20. The hands always show “0”, anyone know how could i fix this?

    PS: I'v tried those step:
    Reboot your computer
    Reset your router
    Install the latest windows updates
    Disable antivirus
    Always run Hand2Note and emulator as administrator

    Still not working, sigh....



  • Me too
    hands always show “0”


  • Global Moderator

    You need to set black background color and 4-color deck in PokerMaster:

    alt text

    Also, you need to use one of the following emulator resolutions: 450x800, 540x960, 720x1280



  • I set black background color and 4-color deck in
    I use one of the following emulator resolutions: 450x800, 540x960,

    But
    hands always show “0”

    Have you good idea?



  • @keepcalm tried what you say, however the problem was not solved. The hands are still "0"


  • Global Moderator

    Please try to follow the next steps:

    1. Reboot your PC

    2. Disable your antivirus

    3. Check that you have installed all the latest updates for Windows

    4. If you need to save your settings, copy your Config (C:\Program Files\Hand2Note\Config by default) folder in a safe place before uninstalling Hand2Note: Moving Config

    5. Uninstall Hand2Note via Control Panel.

    6. After the uninstallation has finished please manually delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).

    7. Download and reinstall Hand2Note using the latest installer for beta version: https://hand2note.com/PokerMaster

    8. Run Hand2Note with default config (do not restore your config folder), enter your serial key in Hand2Note and check if the issue persists.

    9. If everything is ok, you can try to restore your old config. But if you have third-party HUD package, it's better to ask pack's developer for required files again and install the pack on default config.

    If you will need online help during reinstallation, please contact our online support in the lower right corner of our website:

    alt text

    Also, support service on our facebook page is constantly working:

    https://www.facebook.com/Hand2Note



  • @keepcalm Hi, I tried all of the steps above and does not seem to be working for me



  • does it work on 2.6.7 and 2.6.9 as well? Is there any1 who got dynamic hud working again?



  • JohnyC said:

    does it work on 2.6.7 and 2.6.9 as well? Is there any1 who got dynamic hud working again?

    i try with 2.6.9 and h2n miss many hands :( 85% of total



  • @keepcalm I followed the steps and it didn't work for me.



  • Im having the same issue, did anyone find an answer?



  • U need to have also the pokermaster hud subscription !!!!, it doesnt work for free... maybe thats your problem.....


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