Pokermaster HUD not working correctly after opening a couple of tables consecutively



  • Whenever opening 3 or 4 different tables after one another with the same Pokermaster account and then finally sitting down at one the HUD does not display the stats of the current table but keeps showing the stats of the last table it could track correctly. To make it work again the emulator needs to be restarted and then the same problem applies.

    I took all the steps being described here: http://forum.hand2note.com/topic/1542/problem-with-pokermaster/6

    I am using the Pro.Tools Pokermaster Dynamic HUD


  • Global Moderator

    Please, provide us with additional information.

    1. Enable logging in Configuration -> Other Options -> Logging (Please remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)

    2. Reproduce the problem

    3. Archive the folder with Hand2Note and send to us by email to support@hand2note.com or to live chat support in the lower right corner of our website.

    4. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

    You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB



  • I tried reproducing the problem a couple of times but everything seems to be working fine again. I don't know what caused the problem initially. If it should occur again I will send you the log files. Thank you


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