How to send a bug report

  • Global Moderator

    Please follow the next steps:

    1. Enable logging in Configuration -> Other Options -> Logging (Please remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)

    2. Reproduce the problem.

    3. Archive the folder with Hand2Note and send us by email to or to live chat support in the lower right corner of our website.

    4. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

    You can use any convenient file sharing service, for example,, if the file exceeds 15MB

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