Crash every 2 min

  • The soft crash after few minutes
    Version :
    Windows 7 64 bits

    Error Message:

    System.NotSupportedException: Le format du chemin d'accès donné n'est pas pris en charge.
    à System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
    à System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize)
    à Common.FileHelper.CreateIfNotExists(String file)
    à Hand2NoteCore.Common.HandsSaveService.SaveHands(IEnumerable1 hands, String dirOut, CancellationToken cancellationToken) à Hand2NoteCore.Import.ArchiveService.Archive(String directoryToGetHands, String dirOut) à Hand2NoteCore.Import.AutoImportHelper.<>c.<Arhive>b__10_0(String x) à Common.LinqExtensions.ForEach[T](IEnumerable1 col, Action1 action) à Hand2NoteCore.Import.AutoImportHelper.Arhive() à Hand2NoteCore.Import.AutoImportWorker.Start() à Hand2NoteCore.Import.AutoImportWorker.‰Ž(Object ) à Microsoft.Practices.Prism.Events.EventSubscription1.<>c__DisplayClass2.<GetExecutionStrategy>b__0(Object[] arguments)
    à Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments)
    à Hand2Note.MainWindow.<>c.<OnLoaded>b__4_0()
    à System.Threading.Tasks.Task.Execute()
    --- Fin de la trace de la pile à partir de l'emplacement précédent au niveau duquel l'exception a été levée ---
    à System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
    à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    à Hand2Note.MainWindow.<OnLoaded>d__4.MoveNext()
    --- Fin de la trace de la pile à partir de l'emplacement précédent au niveau duquel l'exception a été levée ---
    à System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_0(Object state)
    à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
    à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

  • Global Moderator

    Please, follow next steps:

    1. Check that you have installed all the latest updates for Windows

    2. Check that you have installed Microsoft.NET Framework 4.6

    3. Uninstall Hand2Note.

    4. Delete all program files from the
      install directory (default folder is located in C:\Program Files\Hand2Note).

    5. Reinstall Hand2Note.

    Then, run Hand2Note as administrator and check whether the issue persists.

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