h2n can't handle players' names with non-english alphabet letters or special characters
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Hi there,
the problem is that if a player has non-english letters (e.g. ã) or special characters (e.g. playername™) in their names the hud shows no stats and zero played hands for them and there's a small question mark instead of the letter in the hud. I checked, in the hand history the names are spelled correctly.
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just wanted to report this too
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@keepcalm I installed updates (now it's 3.3.1.18) but it didn't solve the problem. Just played with somebody with an ã in his name and the hud didn't imported his hands.
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Please send the hand history sample to our support via email or live chat
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took these pictures today.
if I search for the player he does have stats but at the table the hud shows nothing. I'll send you the hand history.
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I have installed the second update supposed to address this bug this week but apparently it still persists. Just took this:
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Hi, http://forum.hand2note.com/topic/2010/online-support
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