Hand2Note will not open, critical error received



  • H2N is failing to open. I get this error:

    System.IO.InvalidDataException: The input is not in the .xz format
    at XZ.NET.XZInputStream.Read(Byte[] buffer, Int32 offset, Int32 count)
    at System.IO.Stream.InternalCopyTo(Stream destination, Int32 bufferSize)
    at UpToYou.Core.XzCompress.Decompress(Stream inStream, Stream outStream)
    at UpToYou.Core.Compressing.Decompress(ICompress compress, Byte[] bytes)
    at UpToYou.Core.PackageHost.DownloadUpdatesManifest(PackageHostClientContext ctx)
    at UpToYou.Core.PackageHost.TryDownloadUpdatesManifest(PackageHostClientContext ctx, UpdatesManifest& result)
    at UpToYou.Client.ApplicationUpdateContext.Create(IFilesHostClient filesHost, IApplicationShutDown applicationShutDown, IUpdateRingPolicy updateRingPolicy, String programDirectory, String updateDirectory, String backupDirectory, IUpdaterLogger log, Func2 updatesFilter) at Hand2NoteCore.Updater.UpdateModule.CheckStartupUpdate(ICheckStartupUpdatesObserver observer) at System.Threading.Tasks.Task1.InnerInvoke()
    at System.Threading.Tasks.Task.Execute()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Hand2NoteCore.Updater.UpdateModule.C.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Hand2NoteCore.Loader.B.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
    at Hand2Note.App.<LoadAsync>d__7.MoveNext()
    --- End of stack trace from previous location where exception was thrown ---
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

    Can someone help?



  • Hi

    http://hand2note.com/Help/pages/Troubleshooting/Reinstallation/

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    alt text


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