Problem only in 888poker... HUD display but without stats
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Hello,
I have a problem with the Hud only in 888poker. The hud display correctly but the stats doesn't appear. Only "-" in all of them.
I already play in other rooms like Pokerstars or Ipoker and the HUD works fine.
I have checked all the essentials, the import route is correct and I don't know what else it could be.
I appreciate any helpRegards
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Please try to enable this option:
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@keepcalm the problem continue :(
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Hi, try reinstalling the poker room.
If you are using additional software, then try to disable it for a while.--------------------------------------
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The problem continue, I noticed that when I started the 888caption software the HUD appears although without the stats with "-" as I have described but when I close 888caption the HUD It doesn't even appear.
Could this indicate something?
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Only static hud works properly in 888. We will fix it in future updates.
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I have the same problem , I tried it all , reinstalled 888 , reinstalled 888 caption, made all the setting I found here on the forums , but nothing .The h2n hud is working only with 888 caption opened but my stats wont appear .I saw that sometimes when I opene h2n the stats are showed for about 1-2 sec and after that they dissapear all my session.
You really cant do anything about it ? I hoped you will make an update but I waited for this more than 3 months .
Thanks
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- Make sure you have configured auto import correctly:
- Disable "Send data to Hand2Note":
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Yes , I tried and verified this steps several times but still not working. What could be the problem? I bought a 888 theme and used it for a while but I uninstalled and reinstalled the software from 0 . Like I told you , sometimes, when I am starting my session my stats appears on my 1st table for about 2 seconds , but thats all .
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For now on 888 only static Hud is working. We are working on fixing dynamic and positional HUD there.
Probably you are trying it with dynamic or positional?
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No , that is my static hud wich I am using on Pokerstars and other sites also.
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Please try with default HUD
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I tried with default hud also . I uninstalled 888poker and remove all registry from 888poker and installed it from zero again. Now seems my hud shows only on cash tables but not on tournaments and I am a MTT player . I really dont know what else I can do . I tried everything .
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The hands are imported but my stats wont show .
https://gyazo.com/caa7d1e32ace3bc8047ad2bbc4fa18cb
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Please try to proceed with a clean reinstallation and try again in the default configuration(step 7) as described in our guide:
https://hand2note.com/Help/pages/Troubleshooting/Reinstallation/
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I followed the steps above and reinstalled h2n but same problem.The stats arent loading on the default h2n hud.
https://gyazo.com/456bd28302f3dc0bdc62f2493fb8454a
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Show your autoimport setting in room and H2N
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Hi,
Show how your nickname looks like at tables and in Hand2Note / Configuration / Rooms
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@Arts Hey , is the same folder , my hands are imported , after each hand i can see at the table the preview of the hand like everything works fine...the only problem is that my stats are all with '-' and wont load . Sometimes but very rarely my stats are loaded for 2-3 sec when I start my session and after that they dissapear.
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@gt-hud is the same in both locations . It cant be a problem there because at cash tables my stats are loading .
