H2N doesn't turn on, to "connecting to the database"



  • Hi.
    I have a problem with Hand2note.
    Once again, Hand2note won't turn on after the "connecting to database" message.
    I deleted the entire database once and reinstalled Hand2note and uploaded all the hands again. It was all good for 2 days and suddenly the same thing again.
    The hand base that I am uploading is about a million hands in 3 years.
    Someone, then, how to solve the problem because I don't know what to do :(?



  • If the problem with your db connection repeats on its own, this may indicate errors in your OS or hardware. Please check these guides:
    https://hand2note.com/Help/pages/Troubleshooting/Other/#failed-to-open-database-connection
    https://hand2note.com/Help/pages/Database/

    Make sure you close Hand2Note properly and wait until all changes to database are saved before closing the process. Also make sure that you have enough free space on your disk and that H2N has unrestricted and uninterrupted access to db folders


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