Netwon not accounting
Thiago O Dragão
Here's the thing, I noticed my netwons weren't accouting 2 months ago. I tried cleaning my stats, I asked my database to Pokerstars Support, they sent me, I imported and nothing solved.
Then I reinstaled H2N Software, nothing changed.
Then I reseted my notebook and simply played 1 day (yesterday)
and the problem persists.
Here's the Print Screens comparing Sharkscope vs H2N to simplify:
This one shows my real perfomance using sharkscope to track
And this one shows the netwon problem
Why H2N is only accouting my loses and doesn't account my winnings?
I used to use H2N without any problems until february.
Please update Hand2Note up to the latest version 18.104.22.168 and make sure you have configured Autoimport correctly:
Please note that you should also add to Configuration->Auto Import a folder where your PokerStars client saves the Tournament summary files:
Thiago O Dragão
@keepcalm Did it and it's still not working properly.
Please show us your hand2note autimport settings and pokerstars hand2history and tournament summaries settings.
After you switch on tournament summaries it should work correctly.
To receive result you need to request form PS support not only hands. You need Tournament Summaries, only using these files Hand2Note can find tournament results and potentially fix your data.
Thiago Khan I
Auto Import Settings
Tournament Summaries Settings
Here's the problem, When I Win a tournament the software accounts a smaller valuer than the actual one
Look at the NET WON of the selected tournament.
I won in 1st place and the software acuses I won $10,85 but the real prize of this $3,50 Sit n GO is $44,00
Where's the rest???
Please I need help. My H2N is USELESSS RIGHT NOW