Stats not being displayed on HU
I have a trouble on my HUD : none of my stats are being shown
It was working perfectly fine for weeks. 1st I thiught it was due to my Hand to Note "edge " that was over.
So I did buy the extent, but still none of the stats are displayed.
I just have " --" instead even for VPIP and nuber of hands.
However , the default HUD works and stats are shown. So it is linlk to GT HUD
Thanks for your help
Select your HUD in this profile:
And also select your HUD in profile for HU
After Rebuild stats and check HU HUD
If it does not help , please contact GT HUD support
Thanks for the reply I already did that.
I just notice , my hand to note is enbaled to connect to database.
I've been using a VPN recently and I noticed since then , HdN was not able to connect to databe
Even If i reboot my computer and shut off VPN
I've check FAQ and don't find the Dbserver.cg fiel to delete
Are you using a standard vpn or you are using split tunneling? To play some rooms with vpn and some rooms without it?
Try to use ExpressVPN i remember having similar problem it was fixed by split tunnelling. You can turn on vpn and also same time it is possible to block certain apps from using VPN. So you can add hand2note to the exclusions list.
A simple one. But I shut it down and reboot my computer before launching my poker session.
Hud is displayed but all stats are shonw as " -- " .
hand to note is well receiving hands as it is counting them
Is "connect to custom postSQLserver " a default selection ?
When I try it is not working, but I am not sure it was needed before when evrything worked fine
All stats are shown like this
Connect to custom PosgresQl sever is not a default setting. It is optional.
OK thanks, then it is not coming from this point. Could be link to my licence out dated ?
I just buy a new one today for hand to note egde
HtoN is well "receiveing " hands
To fix it, please do this http://hand2note.com/Help/pages/Troubleshooting/HUDIsNotBeingUpdated/
Hi, I did it this afternoon. And still no stats are shown in teh GT HUd
However , if I use pokermaster HUd as an exemple, stats begins to be shown
Can this be linked to GT HUD licence ? I did have extend my edge one
Please contact your HUD developers.