HH error after PS.it update



  • HI,
    After ps.it update the program doesn't import HH correctly, below an ex:
    PokerStars Hand #229452054397: Hold'em No Limit (�0.50/�1.00 EUR) [AAMS ID: M52FA302FD9622MC] - 2021/08/30 12:09:49 CET [2021/08/30 6:09:49 ET]
    Table 'Golia' 6-max Seat #2 is the button
    Seat 1: Hero (�110.29 in chips)
    Seat 2: Akerul (�216.22 in chips)
    Seat 3: maracay1 (�36.76 in chips)
    Seat 4: Campaaaa89 (�100 in chips)
    Seat 5: pat3k91 (�106.61 in chips)
    Seat 6: totix99 (�128.25 in chips)
    maracay1: posts small blind �0.50
    Campaaaa89: posts big blind �1
    *** HOLE CARDS ***
    Dealt to Hero [Td 9h]
    pat3k91: folds
    totix99: calls �1
    Hero: folds
    Akerul: folds
    maracay1: raises �6 to �7
    Campaaaa89: folds
    totix99: folds
    Uncalled bet (�6) returned to maracay1
    maracay1 collected �3 from pot
    maracay1: doesn't show hand
    *** SUMMARY ***
    Total pot �3 | Rake �0
    Seat 1: Hero folded before Flop (didn't bet)
    Seat 2: Akerul (button) folded before Flop (didn't bet)
    Seat 3: maracay1 (small blind) collected (�3)
    Seat 4: Campaaaa89 (big blind) folded before Flop
    Seat 5: pat3k91 folded before Flop (didn't bet)
    Seat 6: totix99 folded before Flop



  • Hello,

    We are aware of the problem. Developers are working on it. Is hud working for you?



  • Assistant said:

    Hello,

    We are aware of the problem. Developers are working on it. Is hud working for you?

    Yes it working, thanks



  • Same for Pokerstars.FR.
    HUD works fine now with add-on 1.1.0.40 (even for Zoom) but HHs are not imported due to the error in the HH for € character.


  • Global Moderator

    It is the same problem. Our development department already investigates it.



  • Any news? :(



  • 20 days with problems, maybe could I have a refound for this month? I think is fair



  • You can get a refund within fourteen (14) days of purchase or you can freeze your subscription until we fix the problem. Just send a request to support@hand2note.com


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