Hand2Note can't handle players with user names containing exotic symbols like 'ã', 'õ' and so on
Poker client: PokerStars.
Players with such nicknames are never saved into the database so statistics isn't counted for them. It shows HUD, but always with 0 hands without any stats and never updated.
Yes, we are aware of this problem and we are trying to fix it as soon as possible.
@h2nteam Very well. Thanks.