reports - show hands occasionally not working



  • I found that "show hands" in reports are not working when dislaying some player with bigger number of hands. E.g try to display few times all hands for player with lot of hand 10k+. Sometimes biggest losses or wins show non sense are aortin by new won is not working or all hands are not displayed at all....


  • Global Moderator

    This bug will be fixed in one of the next updates.



  • this issue is not solved even in the new update...


  • Global Moderator

    We can't reproduce the problem described. Please, provide us with the additional information.

    1. Enable logging in Configuration -> Other Options -> Logging (You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)
    2. Reproduce the problem
    3. Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum.
    4. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

    You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB


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