h2n using alot of memory



  • Hi the last few days h2n is using alot of memory / ram
    Currently it is using 70% of memory.
    but last week it was only using 40%.
    I have max 16gb memory

    Anything i can do to reduce the usage?


  • Global Moderator

    Could you please make a screenshot of the memory usage?



  • 0_1492786696402_a222.png


  • Global Moderator

    Hand2Note sometimes can use a lot of free memory for some operations. For example, to build statistics or reports, etc.



  • keepcalm said:

    Hand2Note sometimes can use a lot of free memory for some operations. For example, to build statistics or reports, etc.

    after about 1 of playing 8 tables h2n is using 60% of ram and then hud becomes non responsive, any ideas what i can do ?



  • edit - after about 1 hour of playing 8 tables h2n is using 60% of ram and then hud becomes non responsive, any ideas what i can do ?


  • Global Moderator

    We can't reproduce the problem described. Please, provide us with the additional information.

    1. Enable logging in Configuration -> Other Options -> Logging (You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)
    2. Reproduce the problem
    3. Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum.
    4. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

    You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB


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