range research broken since last update?

  • I've been using range research many times for a long time now, and I haven't had any issues with it.

    However, since the latest version, everything seems to be a little off.

    Example 1:

    This example uses a sample of 10,000,000+ hands, resulting in a player pool report of 56,000,000+ hands. That part is correct.

    However, the stats are all wrong? I marked some of the obvious errors. I've rebuilt the database, I've re-run the report several times and I get the same results all the time.

    Example 2:

    Even more obvious. None of the stats can be trusted. I mean, what is going on here? Something has been broken, but I have no idea what.

    Please advice...

  • Global Moderator

    okidoki said:

    I've rebuilt the database

    1. Have you rebuilt your database or only stats?

    2. Please, make a screenshot of your report's settings

  • Here's the printscreen: https://www.screencast.com/t/xnnIn1TSAJ

    I meant I've rebuilt the stats, sorry. Re-importing all the hands would take ages as I'm sure you know, despite your awesome import speeds compared to PT4 or HM2.

  • Global Moderator

    Please make sure that all the stats in your Popup work correctly outside the Range Research reports.

  • They do not work correctly outside of Range Research. I do not know what has happened? I assume it is because of one of your updates, because I haven't looked at this stuff since then.

    I created a new database, I imported all the hands.

    The stats do not display correctly for the players.

    For example: https://www.screencast.com/t/XkiFwyBUItge

    Most of the players you see there, have negative winrates... But, that is incorrect, most of them are actually massive winners. Hand2Note is counting their winnings incorrectly.

    I looked at their stats, and they're not trustworthy.

    What's wrong?

  • What is going on here?

  • Global Moderator

    Could you please send us by email to support@hand2note.com the hand history sample where we can see the problem?

  • Uhm.

    That's 10,000,000 hands?

    The sample works fine, I've been using it for a long, long time.

    Something else must've changed.

    You will find zero errors with the hands, confirmed and validated.

  • Global Moderator

    No. I only need a small sample to reproduce the problem.

    Besides, archive the folder with Hand2Note and also send to us (You can remove old log files in the folder C:\ProgramFiles\Hand2Note\logs to reduce the size of the archive.)

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