Critical Error



  • So my system crashes every 5 min or so while hand importing or just looking in reports, sometimes immediately and sometimes after some minutes.

    The bug is the following:

    System.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---> System.NotImplementedException: The method or operation is not implemented.
    at Hand2NoteCore.Common.CurrencyExtensions.ToDollar(Double value, Currencies currency)
    at Hand2NoteCore.Common.CurrencyExtensions.ConvertCurrencies(Double value, Currencies from, Currencies to)
    at Hand2NoteCore.Common.CurrencyExtensions.ConvertCurrencies(Single value, Currencies from, Currencies to)
    at Hand2NoteCore.DataView.TournamentsWinningsGraphHelper.GetViewData(List1 summaries, Currencies currency, TournamentWinGraphSummary& graphSummary, Int32 maxPointsCount) at Hand2NoteCore.DataView.TournamentsWinGraphReportViewModel.‹(List1 summaries, Currencies , TournamentWinGraphSummary& )
    at Hand2NoteCore.DataView.TournamentsWinGraphReportViewModel.Load()
    at Hand2NoteCore.Common.LoadingControl.‹“ˆ()
    at System.Threading.Tasks.Task.Execute()
    --- End of inner exception stack trace ---
    ---> (Inner Exception #0) System.NotImplementedException: The method or operation is not implemented.
    at Hand2NoteCore.Common.CurrencyExtensions.ToDollar(Double value, Currencies currency)
    at Hand2NoteCore.Common.CurrencyExtensions.ConvertCurrencies(Double value, Currencies from, Currencies to)
    at Hand2NoteCore.Common.CurrencyExtensions.ConvertCurrencies(Single value, Currencies from, Currencies to)
    at Hand2NoteCore.DataView.TournamentsWinningsGraphHelper.GetViewData(List1 summaries, Currencies currency, TournamentWinGraphSummary& graphSummary, Int32 maxPointsCount) at Hand2NoteCore.DataView.TournamentsWinGraphReportViewModel.‹(List1 summaries, Currencies , TournamentWinGraphSummary& )
    at Hand2NoteCore.DataView.TournamentsWinGraphReportViewModel.Load()
    at Hand2NoteCore.Common.LoadingControl.‹“ˆ()
    at System.Threading.Tasks.Task.Execute()<---

    Inner exception
    System.NotImplementedException: The method or operation is not implemented.
    at Hand2NoteCore.Common.CurrencyExtensions.ToDollar(Double value, Currencies currency)
    at Hand2NoteCore.Common.CurrencyExtensions.ConvertCurrencies(Double value, Currencies from, Currencies to)
    at Hand2NoteCore.Common.CurrencyExtensions.ConvertCurrencies(Single value, Currencies from, Currencies to)
    at Hand2NoteCore.DataView.TournamentsWinningsGraphHelper.GetViewData(List1 summaries, Currencies currency, TournamentWinGraphSummary& graphSummary, Int32 maxPointsCount) at Hand2NoteCore.DataView.TournamentsWinGraphReportViewModel.‹(List1 summaries, Currencies , TournamentWinGraphSummary& )
    at Hand2NoteCore.DataView.TournamentsWinGraphReportViewModel.Load()
    at Hand2NoteCore.Common.LoadingControl.‹“ˆ()
    at System.Threading.Tasks.Task.Execute()


  • Global Moderator

    Please, follow the next steps:

    1. Check that you have installed all the latest updates for Windows

    2. If you need to save your settings, copy your Config folder in a safe place before uninstalling Hand2Note:
      FAQ. Moving Config

    3. Uninstall Hand2Note.

    4. After the uninstallation has finished please delete all files from the
      install directory (default folder is located in C:\Program Files\Hand2Note).

    5. Reinstall Hand2Note.

    Then, run Hand2Note in default configuration as administrator and check whether the issue persists.



  • yeah I tried all of your suggestions and the error keeps happening when I use the pop-up feature.


  • Global Moderator

    In this case, try to rebuild your database:

    alt text


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