Bug tournament and repport
i have the 126.96.36.199 version.
And this errors was here last version.
thanks for your help.
Please, try to rebuild your statistics:
I just did it but it doesn't work.
In this case, try to recreate your database:
I just want to say that the problem isn't solved.
I hope that the next update could change this.
In this case, you should reinstall Hand2Note and recreate your database.
Please, follow the next steps:
Check that you have installed all latest updates for Windows
Remove database. By default, it is located in the next folder:
- If you need to save your settings, copy Config and Notes folders in a safe place before uninstalling Hand2Note:
After the uninstallation has finished please delete all files from the install directory (default folder is located in C:\Program Files\Hand2Note).
Install the last version of Hand2Note:
Then, run Hand2Note as administrator in the default configuration and check whether the issue persists.
no it's didn't work.
I will try again with clear data from winamax.
If you have another option...
Please, provide us with the additional information.
- Enable logging in Configuration -> Other Options -> Logging (You can remove old log files in the folder C:\Program Files\Hand2Note\logs to reduce the size of an archive.)
- Reproduce the problem
- Archive the folder with Hand2Note and send to us by email to firstname.lastname@example.org with a link to your message on the forum.
- Please also send to us the hand history sample where we can see the problem. This will help us a lot to reproduce and fix the problem.
You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB
Ok now i tried with clear data.
i imported new data from winamax.
then it doesn't work.
the problem should be inside the code...
Please, provide us with the additional information as described above