Hud not showing when new Tables are Open in PS



  • Hi, dear Hand2note team.

    I found this problem in Pokerstars:
    The first time I open tables (normaly 2 ), Hud are shown after the first hand (all ok), but then when I close one of those tables, HuD is now shown until I close Hand2note and start again.

    I have to do the same procedure, restart hand2note, everytime I want to play in a new table.

    best regards


  • Global Moderator

    1. What version of Hand2Note have you installed?
    2. What kind of poker do you play?


  • I have the last version 3.1.14.2, and are cash game NLH

    thanks


  • Global Moderator

    We can't reproduce the problem described. Please, provide us with the additional information.

    1. Enable logging in Configuration -> System -> Logging
    2. Reproduce the problem
    3. Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum or just attach archive right here in this topic.
    4. Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.

    You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB



  • Just send you the last log file by email.

    it seems to happends when a report is open in Hand2note


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