Hud doesnt work on all players at the table
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I have a problem with the hud on pokerstars.
The stats show just fine on 3 of the players (on a 6-max table) but not on the others.
It´s always the same seats that it doesn´t work on even if I change table.
I am using the default H2N hud.
Any ideas what might be wrong?
Version 3.1.14.2
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In Configuration -> Game Types click Reset to default, and then click Save.
Enter your nickname in Configuration -> Rooms ->PokerStars and then click Save.
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Unfortunately that didn´t fix the problem.
I have also tried to uninstall H2N and reinstalling it but still the same problem.
To clarify: When I use the report function I see that it is importing the hand correctly with all the players included but the hud only shows for three seats at the table...
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We can't reproduce the problem described. Please, provide us with the additional information.
- Enable logging in Configuration -> System -> Logging
- Reproduce the problem
- Archive the folder with Hand2Note and send to us by email to support@hand2note.com with a link to your message on the forum
- Please, make a visual representation of the problem. For example, short video or screenshots where we can see a bug. This will help us a lot to reproduce and fix the problem.
You can use any convenient file sharing service, for example, http://www.dropbox.com/, if the file exceeds 15MB
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I have mailed the requested files.
Thanks