I got it to work after reinstalling.
I got it to work after reinstalling.
I have had Hand2Note installed for several years, but have not had an active license for a while. I just purchased a 1-year license, and then activated Hand2Note with the new license. I tried to check for updates before I activated, and it didn't seem like I needed one, it said none were available.
After I entered my license and activated, the app said that I had to restart Hand2Note. After restarting, Hand2Note will not run and it is just stuck forever on the screen that says "Connecting to Server..."
I am on Windows 10. Not using a VPN.
Please help me to get this fixed, thank you.
I have been using H2N to study cash game hand histories. I play on Bovada, but there is a HH converter that converts my hands to PokerStars format so I can import them into H2N. The hand converter is here- https://www.acepokersolutions.com/ignition-poker-converter/
When I convert cash hands I import them to an H2N DB and it works fine. However, I created a new Database in H2N today to import MTT hand histories. When I try to import from a folder, it seems like everything works and I don't get any errors, but after the import, I can't see any data anywhere in H2N with my new DB.
I tried to click "rebuild stats" after the import and also tried to restart H2N but still nothing.
After the import, I looked at reports, stats building, tried to find players, looked at sessions, etc, but no data at all is showing up despite my Database showing it has 22MB of data after importing the hands (only around 5k hands):
Does H2N work for MTT hand histories? Anything I can do to get this working?
Thanks, I got everything working! However, I ran into a new issue today. I created a new database to import MTT hands. I try to import from a folder which contains pokerstars format HH, it seems like it works and I don't get any errors, but then nothing in H2N works with the new DB after I import hands.
I tried clicking "Build Statistics" again after the folder import and still nothing works. I also tried to restart H2N.
I tried looking at sessions, reports, finding players, and editing stats. I even opened the "all hands" stat and tried to test it, but no hands are found.
Does H2N work for MTT hand histories?
I have done "CLEAR STATS" and then "BUILD STATS" from the main window:
After doing that, the stats start to show up in range research, but as I said above some of them are showing wrong even after building stats again, they are showing 0% when that is certainly not the correct stat. When I test these stats in the stats editor, I do get values like 40% over a 200 hand sample:
^ I also clicked rebuild from within the range resarch window befre taking this screenshot:
I am trying to build my own popups to do range research with. I am getting very frustrated with not being able to get any of them working.
I built a few custom stats:
And when I test these stats in the stat editor, they work fine and I get a bunch of Hand Histories that match the stat:
Then, I go into Popup Editor and create a new popup and place my custom stats on the popup:
When I click preview, nothing shows up for these stats:
When I first went to use this new popup for range research, it was doing the same thing. Now, stats are showing up, but the BTN R/F VS SB 3B stat is showing 0%, which cannot be correct:
This can't be correct, because when I test this stat in the stat editor, I get a result of 41%:
I am not setting any filters on my Range Research. My database is only 200NL hands from one site and I am not trying to filter out reg/fish or different vpip/pfr or anything when I run range research:
Any help is appreciated, thx.
After recently updating to the latest version 184.108.40.206, when I try to view my last hands while playing, only a few show up and I consistently can not find recent hands that I just played.
This is a big problem because one of the most useful features for me is to mark hands in-session so I can go back and review them later. Currently I can not do that.
This is on PokerMaster and I am on a Windows 10 PC.
I had over 10k hands from PokerMaster and after doing a CLEAR STATS then BUILD STATS for a new HUD, I am missing almost all of them. When I go into reports and set my date range for all time, I see this:
Only 197 hands showing up instead of the 10k I had before. How can I get back to seeing all of my hands so I can review and study them?
Have had a very frustrating experience with H2N so far. I can't find out how to get these hands back and cannot get range research to work either. Please Help!
How do you guys release a product and charge a high monthly fee for it but provide no documentation and very poor support? I cannot find a manual on how to write expressions for Range Research. Actually, I cannot find any useful documentation on Hand2Note anywhere. The "Help" pages on your website are basically glorified advertisement and are not useful. I have already referred a handful of players to purchase Hand2Note edge and they are all having problems. I cannot continue to recommend this product or pay for it if you guys aren't gonna provide some level of documentation on how to use this thing.
The only way to get help is to post in these forums and wait for days hoping to get a response. From what I've seen, most of the responses from H2N staff tend to be something like "currently there is no way to do that".
If you guys really want to have any reasonable market share in the HUD and database market you need to get useful documentation out and actual support.
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