Try to disable sending data to Hand2Note in StrarsCaption settings

Number of fish at the table.

Please take a look at this guide:

https://hand2note.com/Help/pages/HUDCustomization/

Please note that Positional and Dynamic HUD is not allowed on PokerStars:

https://hand2note.com/Help/pages/PokerstarsRestrictions/

You can follow the updates in the bottom right corner of hand2note (Click on "Updates" to see the updates history). Also, we have a news channel in Telegram:

http://t.me/Hand2Note

and Discord:

https://discord.gg/zMYAWFp

Our development department is already investigating this issue.

Until the WPN module is updated, try the following:

https://hand2note.com/Help/pages/Troubleshooting/Other/#hand2note-freezes-or-works-slowly

Before you start to create your own custom stats you should remember the following rules:

• Player is always the one whose stat's value we are going to look in popups and HUD

• Villian is always one of Player's opponents

Please take a look at his guide:

https://hand2note.com/Help/pages/CustomStats/Plain/

Please disable the "Auto import from side tracker's database" option and check that your folder for Auto Import is the same as pointed in your poker room settings

Please try to follow these instructions:

https://hand2note.com/Help/pages/Troubleshooting/HUDIsNotBeingUpdated/

Please try to proceed with a clean reinstallation and try again in the default configuration(step 7) as described in our guide:

https://hand2note.com/Help/pages/Troubleshooting/Reinstallation/

Occasionally Hand2Note may lose some hands while playing in Asian rooms due to the specificity of the process of gathering hands from these apps:

https://hand2note.com/Help/pages/Troubleshooting/Other/#loss-of-hands-in-asian-rooms