Hi, i can't find my old post about this.
My stakes are being recorded 100x the actual stakes on pokertimes.

I just logged some hands and emailed them when i noticed the error wasn't resolved.

https://gyazo.com/1b8450a7b61794c0e770b9919ac4ba73

Having the same issue, was working with minimal hand loss before update to UUpoker

The issue is fixed only by going from fresh un-install, to the newest beta installer version.

Thanks for helping to fix this for now.

Today i experienced a weird bug on both my computers.

First i tried to start h2n on my laptop and noticed it wouldn't launch no matter what i did.
The only way to get it up was to do a full un-install deleting the appdata database file.

Now later i was creating a second database on my Desktop finishing importing hands, suddenly h2n closed and will not re-open on my desktop.

I am not even getting to the point of receiving an error message. The app does not visually attempt to launch at all.

ANy idea how to fix this? I don't wanna un-install again just to get a default config file if that was the issue.

OK thank you, i followed these steps and the program is at least launching now.

I saved my config file & i still have the folders containing my databases.
Gonna just import my last 2 weeks worth of hands and replace my config file.

Update* i tried to copy paste in my config folder for the alias'.

Now it looks like this, a lot of hands but showing 0/0/0

https://gyazo.com/a3076aaaf9b0aad03e3a07eda3e81c8b

I used the repair tool on the installer program, and now whenever i open H2N it immediately crashes.
https://gyazo.com/6654744083b3679b65ca8ea49afd3f02

The program was working mostly before this (it would miss like 20% of hero's hands during each session), i ran the repair tool because during my last update it gave me an error message saying the update failed in the command window. When i rebooted the program it said it was fully updated.

I have tried to do a fresh install, along with fully deleting the H2n folder after uninstalling, with no luck.

Support has only given me one email the past 30hours, suggesting that i try to delete "DbServer.cg that is located in the folder C:\Program Files\Hand2Note"

I cannot find this file anywhere on my computer having issue or my laptop witch the program is working.
ANy help would be much appreciated.