Yes, the issue only occurs in hand2note, not in pokertracker or hold'em manager. If you guys are unwilling to fix this I'm just go to refund my subscription because the product simply doesn't work.
Posts made by Tyler
Reporting winnings incorrectly
I am running into an issue where, when using a third party hand converter to make the HUD work with Ignition, it is incorrectly displaying my winnings even though it is importing the hand correctly. For example, look at the hand below:
Everything about the hand is correct, the BTN raises to $17.50, I 3Bet to $57.50, and then the two remaining players fold. The problem is that it says I won $62.50, when I actually only won $17.50.
This is happening with a lot of my hands because my graph for the session is completely off. This is just one example.